How To Use New SaaS Timesheet Information Search Features

A secondary use of paper timesheets has been to record notes and comments on projects and activities. However, due to limited space on a paper timesheet, these comments have been related only to timesheet adjustments not to flag major issues. Why? While it seems obvious, it needs to be pointed out that paper timesheets are usually filed away and are not easily searchable. What if a manager wanted to answer the question, "were they any problems on customer project X in November of last year?" First, the question is almost not worth asking because this kind of information is buried in email inboxes or documents and not with the relevant time entry on the timesheet for the day or time it happened. Some web based timesheet software, like Pacific Timesheet, has allowed workers to record up to 4,000 characters of comments or notes per time entry. But now, managers can search those comments on the Timesheet dashboard. Imagine running a keyword query for comments related to issues such as "damaged equipment," "wrong price" or "project late." Managers can easily pull up all time entries with these keywords in their comments and zero in on when, where and how things happened. Client service businesses can easily answer client questions or check a client's claim. Workers can be trained to note problems using certain internal keywords and phrases so they can be tracked over time. Without any special setup or custom field configuration, extensive notes and comments with time entries can accomplish all of this and more.