Article

Murphy’s Law

Topic: Success CoachingPublished October 28, 2009

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Murphy’s Law We have all caught ourselves mindlessly muttering the term, “He/she deserves it. It’s Murphy Law.” What do we mean? Martins Law Murphy’s Law is taken from the platitude known as, “Whatever can go wrong, will go wrong.” Murphy’s first law is “Nothing is as easy as it looks,” and his next nine make increasingly cynical statements about the nature of the universe and the futility of life, reaching the final in Murphy’s tenth law, “Mother Nature is a bitch.” I am sure Murphy intended to stop at his tenth law but it is his eleventh which made me think he realized a new perspective. Number eleven caused me to think he finally figured it out. Today’s real problem is society. (This is my observation, not the eleventh law.) It seems to me that everyone is frantically looking for someone else to help them with their problems, and when we don’t find such a person, we rage at the cosmos. I believe this is why opposites attract. All of us are weak in some areas in our lives and therefore attract people have strengths in those same areas. Conversely, we have no patience for people who are weak in areas we are strong. A person who is always happy calls a moody person negative. Someone who is always punctual despises someone who is late. Yet the world needs them both. Have you ever read the sign, “A lack of preparation on your part does not constitute an emergency on my part”? This is another example of the world looking for someone to come to the rescue and how few of us want to be that person. A lot of the time a customer needs rescuing. That is what customer service is all about. Customers rarely obey the rules and therefore expect to be rescued every time they do something stupid. Will you be a “rescuer,” or will you insist your customers follow proper procedures? The world is a perfect creation. Everything works as it should; stars, galaxies, rivers and mountains. It’s you and I who need some work. Oh, before I forget Murphy’s eleventh law? “It is impossible to make anything foolproof, because fools are so ingenious.” Do something great today. Rescue a fool who doesn’t deserve it. Who knows, you might need him tomorrow to rescue you from a shortcoming of your own. -Martin No more Murphy

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