Article

What the Best Bosses Do

Topic: Management SkillsPublished April 23, 2009

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A transformational leader is one who excites and inspires people to perform far beyond their own expectations of themselves.nnInspire Others to Peak PerformancenA transformational leader is one who excites and inspires people to perform far beyond their own expectations of themselves. Transformational leaders practice certain behaviors that cause their people to feel stronger, happier, more confident and more committed.nnDelegate ResponsibilitynThe first of these behaviors is the delegation of high levels of responsibility for results. Transformational leaders pick the right people, match them to the right jobs, achieve mutual clarity on the desired results and then they get out of the way and leave the individual with maximum freedom to perform.nnLet People Do Their WorknLao-Tse, the great Chinese philosopher, had this idea when he wrote, "A leader is best when people barely know he exists… when his work is done, his aim fulfilled, they will say, ‘We did this ourselves.’"nnIn a recent study, thousands of people were asked to describe their best bosses. Over and over, the respondents said things like, "I hardly saw him" or "He left me alone" or "He gave me complete freedom to do the job."nnGive Them FreedomnThere is something liberating and empowering to know that you’ve been entrusted with a major responsibility and that you’ve been given the freedom to fulfill it. When the right person has been matched with the right job, the conditions for exceptional performance have been created.nnConfidently Expect SuccessnAnother behavior of transformational leaders is their confident attitude of positive expectations. They radiate a belief in themselves and in the ability of their subordinates to succeed. They know that the leader sets the psychological tone for the whole organization, so they consciously project a positive attitude no matter how distressing the external situation may appear. They are in complete control of themselves and their emotions.nnAction ExercisesnFirst, delegate complete responsibility for results to your subordinates. Discuss and agree on exactly what is to be done, when it is to be done and to what standard. Then, get out of the way and let them perform.nnSecond, express complete confidence in your subordinate’s ability to do an excellent job. Radiate an attitude of confident expectations. Even if you have personal doubts, never let them be seen by others. This is the role of leadership.nnUncover the secrets of how the most successful people in the world manage their businesses - and then blow your competition out of the water!nn21 Great Ways to Become an Outstanding Managernn

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