Communication Skills and Training
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Some Boats Need To Be Rocked
One Block in Any Direction My earliest memory of being unable to speak for myself goes back to when I was four years old. I was allowed to cross the street, one block in every direction. When our neighbor found me playing across the street, he didn't believe I had permission to cross. He brought me home in "disgrace"
How To Give A Powerful And Productive Performance Review
Do you need to write an employee review? Its one of the most dreaded and important valuable resources in a manager’s toolbox, yet many managers don’t know how to give a performance review of an employee. Here are 10 dos and don'ts to help you create a positive and productive experience. 1. Avoid surprises DON’T: Wait
Reasonableness Is Your Best Revenge
To escalate or not to escalate? You have more options than you think. Communication catch When someone throws a ball at you, what do you do? Chances are you catch it. And if you toss it back, chances are you toss it back in the same way they threw it to you. If they toss the ball gently, you toss it back gently. If th
Three Ways NOT to Talk About Politics at Parties, Work, or at Home
Are you are a political prattler? Most people discuss politics in ineffective, counterproductive and illogical ways. How about you? Here’s a quick test to find out if you’re a political prattler. You’re at a party, and someone makes a stupid political comment. Do you… 1) Call them an idiot and blame them for all the e
How To Ask For A Raise: The Top Ten Dos, Don'ts, And PowerPhrases For Getting Paid What You Deserve
Do you think you deserve more for what you do at work? Here's how to ask for a salary increase. It happens occasionally. The boss notices what a great job you're doing and he/she spontaneously offers you a raise. Yes, it does happen. But in most of our worlds, if you want a raise, you need to ask for it. If you want to
And Your Point Is?
Janet found that her boss, clients and vendors all interrupted her continually. She thought they were rude until she realized she was using too many words. When she told her boss that she was putting the holiday candles on her office budget instead of the holiday budget, she began by explaining all the reasons she had