1-day In-person Seminar on The Psychology and Law of Workplace Misconduct: From the Manipulative to the Mentally Ill at San Francisco

Overview : This interactive course uses case studies involving more complex workplace investigation situations, role plays that facilitate skill development, and report writing strategies that will stand up in court. Areas Covered in the Sessionr How to prevent, identify, and remedy FMLA abuser How to respond to verbal threats and insubordinationr Strategies for dealing with an employee’s arrestr Recognizing, and responding to, personality disorders in the workplace How to terminate a potentially dangerous employeer When, and how, to conduct a morale investigationr Tackling psychiatric disabilities and substance abuse in the workplace How to handle the workplace bullyr Who Will Benefit: small business ownersr HR professionals managers risk managersr Agenda: Course Modules & Content Details: Lecture 1: Conduct Unbecoming: How to Deal with Insubordination, Bad Attitudes, and Personality Problemsr Red flags in the hiring interviewr How to measure a bad attituder Special issues with conduct problemsr Dealing with personality disordersr How to handle disruptive team behaviorr The chronic complainer and the prima donnar Lecture 2: Mental Illness, Substance Abuse and the A.D.A. Why do employers have to conce themselves with mentally ill employees? What do you say when you think someone has serious problems? The five most common traps managers fall intor What if an employee refuses to get help? What does the new ADAA say? What about drug testing? Dealing with an employee's arrestr How do you treat an employee who just came back from rehab? Role playsr Lecture 3: Dealing with Absenteeism and Leave Abuser Ten steps to prevent FMLA abuser Wording every leave policy should haver Conversations to have when you suspect leave abuser What rights do employers have in preventing and/or detecting FMLA abuse? What do we do about incomplete or questionable certification? Dealing with "presenteeism" Role playsr Lecture 4: Psychology and Law Behind Workplace Violence and Bullyingr Terminating the potentially violent employeer Who is violent and why? The fitness-for - duty evaluationr How to respond to a verbal threatr Special issues with domestic violencer When (and how) to conduct a morale investigationr Stopping the bullying managerr Role plays September 21th 2012 at San Franciscor Courtyard San Francisco Airport 1050 Bayhill Drive • San Bruno, Califo ia 94066 USA Site URL