5 Ways to maximize your Hosted PBX system

Already a hosted PBX system is beneficial to businesses, it can cut telecommunication bills by as much as 50% and its sophisticated features enable businesses just like yours to tender better and better customer service and continuity of service. However there are still ingenious ways of maximizing the technology for the benefit of your business. CRM Integration – By utilizing a CRM or a Client Relationship Manager you make better use of your Hosted PBX system. The CRM is a software where you can save leads, integrate a contact form on your website and leads directly get stored in the CRM. This will ensure a pipeline of customers for you business and more opportunity to close a deal. There are also hosted PBX service providers that can directly integrate a CRM to their system, meaning this will allow you to conduct press one campaigns and other lead generation tactic over the phone further improving your lead pool. SIP trunking integration – A hosted PBX system is better utilized when combined with a SIP trunk, a sip trunk can replace a regular telephone line but still has the ability to connect you to any phone in the world. The only difference between the two is that a SIP trunk line offers cheaper calling rates. There are even providers that provide you unlimited outgoing lines which means you can make all the outgoing phone calls your business needs over a single telephone number. Phone marketing – Now that you have a hosted PBX, a SIP trunk line with unlimited outgoing lines, a CRM and all the leads you need then you can start a phone marketing campaign. Phone marketing has proven to be really effective if done properly, just be sure to formulate a good sales process and never be pushy and never appear to be a scam, if you manage to do so then its only a matter of time before you wield its growth benefits. Mobile integration – One of the most popular feature of a Hosted PBX system is its ability to be integrated in almost any device that can connect to the internet like laptops, smart phones and tablets. This means that you can make phone calls out those gadgets anywhere you are using the device’s wireless internet connectivity. Virtual office – It is now to establish your virtual office through the system, you can hire staff overseas whether in China, in India, in the Philippines or practically anywhere there is internet connection and give the overseas staff their own extension so they can conduct support services and even sales.