7 major advantages that Hosted PBX offers

Reduced costs: The Hosted PBX equipment is to be set up maintained off-premise by the hosted service provider which eliminates the need for users to purchase the massive equipment. Moreover, the operational cost involved in the maintenance of the system is also nullified. These services usually use VoIP for communication which reduces the international calling rates drastically and facilitates free internal calling between extensions.

Reduction of IT hassles: If the equipment is to be set up, installed and maintained at the site of the user, then the major difficulty is to configure the system ready-to-use by integrating the different equipments together and dealing with the compatibility issues. The up gradation of the system is another problem. With Hosted PBX, the IT hassles involved in the setup and maintenance of the system are dealt with by the service provider and thus, the time and trouble involved in dealing with these issues is reduced.

Flexibility to move numbers: Hosted PBX services allow a business firm to relocate from one place to another without having to deal with loads of tangled wires to configure the system again. Just plug-in your system from any place and answer your business calls from there. Moreover, only one number can be used even for offices located geographically apart. Calls can be transferred to different extensions for different offices.

Scalability: The business firms do not need to buy a fixed size setup despite the fact whether it is needed or not. Under-utilization of resources can be prevented by using Hosted PBX systems. These systems offer the configuration of any number of features. There is no constraint on the number of extensions that a business firm requires and the business firms are flexible to change their business requirements as and when required.

Mobility: For employees that are always on the go, Hosted PBX system turns out to be the best solution since the calls that are meant specifically for an employee can be transferred to his personal number and the business conversation can be continued from there. Moreover, 24x7 services can be provided to the customers since the business calls can be answered even when you are not in office.

VoIP Long Distance Calling: Since calling via the traditional telephony is quite expensive, PBX VoIP has emerged as a lucrative solution to make long distance calls. The international calls can be made at impressively low rates. The internal calling between extensions is usually provided free of cost despite the fact that offices are located geographically apart.

Data security: Since all the records of the calls, voicemail and other messages are maintained at the server of the service provider, the data is kept secure and in case of any calamity, the data is kept secure. Moreover, all the business communication transmissions take place in encrypted form and the confidentiality and integrity of the data is preserved.

Hosted PBX is like a blessing for business firms since it offers all the above advantages along with all the smart calling features that the large organizations enjoy, at impressively low rates. Virtual PBX offers smart calling features like call hunt, call parking, call forwarding, Interactive Voice Response, Direct Inward Dialing, etc. All these features make a company’s professional image look bigger and it appears as a dominant player in the corporate arena.