SelfGrowth.comThe Self Improvement Guide
Article

8 Requirements for B2B/B2C eCommerce During Uncertain Times

Topic: Business NetworkingPublished January 4, 2021
No ratings yet383 viewsSign in to rate
NSA COM have identified the top requirements to look for in an eCommerce solution during these uncertain times to serve your customers and drive sales now and into the future: 1. Quoting and Pricing. During uncertain times, some buyers may want to negotiate prices on high-ticket items. You need a system that emphasizes customized pricing, bidding and quoting, rule-based product groups for daily project purchases, and deal promotions.rn2. Intelligent search. Your customers need to be able to easily find product SKUs and information they need 24/7 without help from a sales rep.rn3. Payment workflows. Some buyers may need to pay in installments while others may prefer to pay upfront for recurring orders. Tight integration with your Infor SX.eERP supports these payment options, workflow approvals, and more.rn4. Flexible Discounting. Being more open to discounts and pricing minimums can be important at this time. Your webstore should provide flexible pricing and promotion capabilities for you to offer individual customers or groups.rn5. Automatic Product Recommendations. Innovative eCommerce should include AI-based tools that automatically display what buyers need more readily, which increases opportunities for upsell and cross-sell, drives sales, and boosts average order value.rn6. Advanced Digital Marketing. Advanced digital marketing tools are necessary to both support your current customers and grow your business. eCommerce should be integrated with advanced SEO, social media and email tools as well as providing website alerts and notifications.rn7. Remote Sales Management. Distributors need tools for salespeople to continue to serve your customers, build relationships and improve reliability as a supplier — even while they work from home.rn8. Live chat. To deliver timely and personal responses to our buyers 24/7 or during a limited set of business hours. Read full blog: https://www.nsacom.com/top-13-requirements-for-b2b-b2c-ecommerce-during-uncertain-times/ See more related article: https://sites.google.com/view/things-business-need-protect/home

Further reading

Further Reading

4 total

Article

The Call Center's Evolving Role: Orchestrating Returns, Fulfillment, and Total CX

Introduction There was a time when the call center was seen as a place where phones rang endlessly and agents simply answered questions. That picture has changed dramatically. Today the modern call center sits at the center of customer experience, quietly coordinating returns, managing fulfillment concerns, and shaping how customers feel about every interaction with a brand. Instead of reacting to problems, teams now guide customers through complex journeys. Their role has gr

February 6, 2026

Article

How White Jacobs Is Raising Standards Among Credit Repair Companies in Houston and San Antonio

In today’s financial landscape, credit scores play a major role in determining access to loans, housing, and even employment opportunities. For individuals facing late payments, collections, or inaccurate credit reports, rebuilding credit can feel overwhelming. This is why many people turn to professional services for guidance. Among the growing number of Credit Repair Companies in Houston and providers offering Credit Repair San Antonio solutions, White Jacobs continues to

February 6, 2026

Article

PAX A30 Review 2026: Is It the Best Android POS Terminal?

Choosing the right POS terminal is more important now than ever. With customer expectations rising and payment methods changing quickly, businesses need a device that works fast, stays secure, and handles different payment types. The PAX A30 is a popular Android POS terminal that has gained attention for its modern design and strong features. In this review, we look at how well it performs in real life, what makes it stand out, and whether it can truly be called the best Andr

January 17, 2026

Article

A Guide for Rack Mount Server Cabinet Installations

Installing a rack mount server cabinet is an important task for anyone setting up a server room or a data center. These cabinets are designed to hold servers, networking devices, and other hardware safely and in an organized way. A well-planned installation helps improve airflow, manage cables neatly, and secure equipment, which makes the server room safer and more efficient. Whether you’re setting up a small office server or a larger business data center, knowing how to in

January 16, 2026