***Power Marketing for a Fast-Changing World
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Target a small, clearly defined customer base. Uggs were closely targeted at upscale tweener and teen girls and quickly became the must-have shoe in the segment. Soon wanna-be-cool moms were wearing them too. Crocs targeted the young active market - kayakers, for example - but are now selling to teenagers, baby-boomers and graying elders. But the point is, Uggs and Crocs were tightly targeted. They didn't start by trying to appeal to everyone.n - Get word-of-mouth buzz working for you. Uggs were positioned as boots that Australians wear year-round, without socks. Crocs were pitched as boating shoes made from a material that discourages bacteria and foot odor. Stories like those travel via word of mouth and keep a product from getting lost among all the others in the marketplace.n
- Deliver a consistent marketing message. The makers of Uggs and Crocs reinforce their image in every component of their marketing, from their Websites to their ads, to their in-store displays. Everything fits.n
- Match your pricing to your image and target consumers. At about $35/pair, Crocs are within reach of any teenager or parent who has a wallet. Uggs are a costlier proposition at $125-150 for the more basic styles, just right for upscale "nothing is too good for my girl" moms and dads. n
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