Article

Succeeding In The Global Knowledge Economy Means Shedding Excess Baggage

Topic: Future TrendsFeaturing Art MurrayPublished Recently added

Legacy signals

Legacy popularity: 1,826 legacy views

Reader rating

Not enough ratings yet

Aggregate average appears after enough eligible reader ratings.

Rate this resource

Sign in to rate this resource.

Sign in to rate this resource

Did you ever want to just pack it in, sell everything you own, and have the freedom to go wherever you want, whenever you want? Kathleen Osness, CMT, has done exactly that.

I’m not talking about someone who’s reached retirement age (she’s not even close), or who’s made a killing in real estate. Kathleen is a member of the fastest-growing segment of the workforce: knowledge workers. She makes a modest living working two days a week as a certified massage therapist, in addition to her part-time duties in the Air National Guard. After all, when you sell everything and live in an RV, you quickly find out you can get by on a lot less. And you have none of the worries that Harry and Harriet Homeowner do: lawn care, property taxes, wailing sirens, barking dogs, traffic jams, graffiti, you name it.

Most of her time is spent in the crisp, clean air of the Colorado Rockies: hiking, camping, and water skiing. Whenever she feels like it, she gets in her RV, and takes off. Where to? Anywhere. Out there. That-a-way.

Don’t look for her website, either. She doesn’t have one. Doesn’t need one. At least not on this part of her journey through life.

I met Kathleen at a conference, where new ways of educating the military workforce were being introduced. Like iPods. We talked about the changes that were happening. Then we discussed the fate of so many who remain trapped in the old ways. Stuck in the pursuit of financial gain. Burning the candle at both ends. Trying to make senior-level rank. Although they live in affluent suburbs and high-rise condos, they are pitifully unhappy. Visiting the shrink every week. Popping anti-depressants.

Solving the problems of the 21st century demands that we have all of our faculties. We need every ounce of creativity we can muster. What are you doing to provide a creative environment for yourself, for your family, or your employees? They need time to learn. To think. To innovate. To experience. To get creative. And they can’t do it in the pressure cookers we call offices. Same goes for neighborhoods.

To survive in a global knowledge economy, you don’t need to sell everything and live in an RV like Kathleen. But you can find plenty of worn-out Industrial-Age baggage you can shed. Those albatrosses which are dragging you down, holding you back, stressing you out. Draining not only your productivity, but your creativity as well.

Try this one for size: Has the growth in your well-being kept pace with the growth in your paycheck? We will always need money, but maybe not as much as we thought. In a knowledge economy, there are many different forms of capital. Relationships. Knowledge. Well-being. Fulfillment.

What does your work-life balance sheet look like? n

Further reading

Further Reading

4 total

Article

The Silent Shift: How the Cloud is Redefining the Heart of Business Operations Imagine a bustling call center from the early 2000s. The scene is one of tangible infrastructure: towering server racks humming in locked rooms, miles of network cables snaking under raised floors, and a palpable tension whenever a software update loomed. This was the physical backbone of the Business Process Outsourcing (BPO) industry for decades. Today, a quiet revolution has swept through this w

January 7, 2026

Article

The Quiet Shift Behind the Headsets The call center industry has always evolved with technology, but the transformation taking shape by 2025 feels different. It is quieter, less dramatic, yet deeply structural. Instead of rows of agents sitting in large facilities, work is now distributed across homes, shared workspaces, and smaller regional offices. Hybrid work models—where remote and on-site operations coexist—have moved from being an experiment to becoming an operating

January 6, 2026

Article

The workplace is undergoing a seismic shift. With technology advancing at breakneck speed, the way we work, collaborate, and achieve our goals has transformed dramatically. From AI-driven automation to the surge in remote work, technology is redefining the future of work, creating both opportunities and challenges. The Digital Transformation of Work Automation and AI in the Workplace The integration of AI into work environments has revolutionized how tasks are completed. Repe

December 20, 2024

Article

Artificial intelligence is one of the highly growing technologies in the world. Several organisations and companies are using AI-based systems in their aerospace, robotics, eCommerce sites, employee screening sites, logistics and supply chain operations. These are only a few examples, almost every industry is looking for opportunities and exploring the AI features. AI-enabled systems are helping people in improving efficiency in everyone's life. The following examples will be

December 9, 2024