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Agiline CRM – The New Face of Surado CRM

Topic: Business DevelopmentPublished June 21, 2012

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Agiline CRM is the brand new face of Surado Software’s most successful CRM product, Surado CRM. After having signed the build and support agreement with Surado Software, Agiline is now set to take on Agiline CRM to a new level with its strong industrial exposure and experience.

Agiline CRM retains all the features and modules of Surado CRM and plans to extend on it further, to offer more sophisticated and advanced features in the product to match today’s demands of extensive Customer Relationship Management. Essentially, the Agiline CRM comprises various important modules like Sales Automation, Marketing Automation, Customer Service/Help Desk, Contact & Account Management, Dashboards, Analytic’s & Reporting, and Tools and Technology. Agiline CRM also continues to offer Small Business CRM, as well. All these modules are empowered with Surado’s seventeen years of industry experience, and offer powerful and efficient features, which make these modules highly successful amongst their peers.

Agiline, as a company has the expertise and proven track record of ensuring its clients’ success. The team at agiline comprises consultants, who have the experience of working with multiple industries, integrating a large variety of software systems. Agiline thus brings best practices from hundreds of successful projects. It is this domain expertise and industry exposure, which has helped agiline to grab the opportunity to sign the build and support agreement for Surado CRM, which happened to be one of the most successful CRM products available in the market today.

Agiline has purposely retained all the features of Surado CRM, as is, especially to make the transition smooth and hassle free, for Surado CRM’s existing customers. While agiline definitely has plans to extend Agiline CRM’s offerings to a new level, at the same time, it also has made all the necessary arrangements to support the existing Surado customers, seamlessly. This means that the existing clients of this CRM product continue to receive the same kind of support and maintenance, as before, as they are automatically enrolled to receive support from the Agiline CRM support team.

Apart from the product modules and support, there is another dimension to Agiline CRM, and that is services. Continuing the tradition of Surado CRM, the Agiline CRM also offers professional services to help the clients define their CRM requirements. These services cover varied areas like Project Needs Analysis, Design & Implementation Planning, Installation & Business Rules Development, Back-Office Application Integration, Data Migration, Agiline CRM Customization, Project Management, End-User & System Administrator Training etc. These professional services definitely offer the much required help for companies seeking the right kind of CRM product for their organization.

Agiline CRM is thus completely set as a new CRM product to be offered to its potential clients, while it retains and supports all the goodness that was there in Surado CRM. And with a strong will to succeed, which is supported by an expert and visionary Agiline team, Agiline CRM brings new promises, to meet the new age demands of Customer Relationship Management. Near future holds some exciting CRM features in Agiline CRM, which the world is looking forward to…

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