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Benefits of Motability explained

Topic: Customer ServicePublished April 24, 2011

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The Motability Scheme has been around since 1977, it marked the Government's commitment to giving disabled people choice in the form of a cash allowance, rather than imposing certain types of vehicles on them. Unfortunately there is still a lot of confusion around the scheme, what is included, how it works, what it costs and who is eligible. In an attempt to answer some of the frequently asked questions and common misinterpretations the scheme has unveiled a new DVD which explains the benefits of the scheme. The makers have used the stories of real customers to explain how the Scheme works and shows just how easy it is to enjoy a car, powered wheelchair or scooter without the worry of owning and running one. As well as eligible disabled people and their families the DVD will be useful for health professionals, advisory groups, social services and other charities and organisations to better understand the help that is available through the Motability Scheme. One of the case studies in the DVD is Allen Parton, 51 was more than pleased to help raise awareness of Audi Motability in East London. He is ex- Royal Navy and suffered a very severe head injury during the Gulf war; it turned his life upside down as he couldn’t remember his family members including his wife and kids. He said, “My life changed when I met an assistance dog called Endal. I went from being a recluse to an active person again and slowly every day he brought me back to my family. My life had completely turned around and I wanted to live life to the full and that’s where Motability came into our lives. We got our first car 16 years ago and it’s like joining an exclusive club – a Motability family. Every three years we renew our car and it just gets easier and easier if that’s at all possible. Motability are there to help you and knowing that you’ve got backup and you’re not on your own if a problem arises gives you real peace of mind.” Hopefully this new DVD will help others like Allen and get them more mobile for a lot less.

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