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Can You Sell Your Management Skills to a Human Resources Manager?

Topic: Business DevelopmentPublished January 10, 2013

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The hospitality industry is a highly competitive one. Whether you are looking for a job as a Chef, restaurant or general manger, or are carving a niche for yourself in another area of the restaurant industry, job seekers need to learn how to sell their skills to the HR manager.

There are many execution strategies. Most are good but fall short of producing results. This is because they tell people what needs to be done. They don’t tell people how to do it. The ability to understand and execute a plan is important to selling your skills. The HR manager will not assume that all restaurant managers are able to redesign a restaurant, solve problems within a team, or pull a restaurant out of the red. Candidates need to be able to identify their strengths in their current job, and sell their solutions to current management. Then they need to document their ideas, measure their success, and record the results. These case studies will become a sales tool they can use for landing their next job.

Here are some basic fundamentals necessary in any career development strategy, and plan of execution:

  • Know your resources.

This is an excellent idea. Once a manager can identify their resources they are able to manage them effectively. This is still a backward thinking management strategy. It is designed to identify the results of what has been done in the past, not what can be accomplished in the future.

  • Find how to use resources in ways that open new opportunities.

The hospitality industry is always looking for new opportunities. People who learn how to solve problems, and find opportunities are valuable resources in today's job market.

  • Look for resources that have been missed by others
  • Do not look for obstacles, problems, and assets but look for opportunities.
  • Include People in your strategy

The narrower your network the easier it is to topple the mountain. Everyone has something to contribute. Some of the greatest breakthroughs have been found when management stops to ask the people on the front lines what they need to do a better job, what complaints do they hear, or what would make the customer happy.

Part of making sure the right people is in the right place hinges on a leader’s ability to listen. People let us know what is important to them, what they need and want, and how to become a better manager in the things they don’t say as much as what they do say. Learn to listen and to delegate. This training can start long before you ever sit behind a manger’s desk.

• Effectively expect.
Establish a way to measure the results of execution. Do not focus entirely on what has happened but learn to measure what is happening. Do not focus on whether a task is being completed, and by whom. Instead, focus on if the task is being done right. What is right? How is that measured?
This involves Strategic Evaluation. This cannot be done without first doing your homework. Again, knowledge is power. Even ‘gut instinct’ and intuition can be a primal part of an execution strategy.

• Stay in the Real World.
The problem with dreams, goals and expectations is that they are self evident reflections of who we are at the time they are created and executed. They are often based on our personal wants, needs, and perceptions of reality.

Article author

About the Author

Robert Krzak is author and CEO of Geckohospitality a respected hotel and restaurant recruitment and recruiting firm.

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