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Cloud PBX – 3 Things to Consider

Topic: Business OpportunitiesPublished July 31, 2012

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Today’s business is more demanding in terms of communication, it is vital to establish a solid communication platform to ensure a pipeline of clients and improve the profitability of your business. If you’re looking for a good phone system then surely you might have come across a cloud PBX system, the technology is now becoming really popular businesses around the world are shifting from traditional telephones to the cloud. Cost effectiveness and feature line up are just two reasons why a cloud PBX system is better than traditional phones but if you are able to maximize the system’s full potential then benefits will over pour. Here are a few considerations for optimum cloud PBX deployment. Internet Connection – One of the most important aspects is your internet connection since it will dictate the quality of the call. It is ideal to acquire a dedicated internet connection for the phone systems so your other usage like video streaming, downloading and other bandwidth monsters will not affect voice quality during a call. VoIP calls do not use huge bandwidths so 1.5MB connection is good enough for about 15 telephones making simultaneous calls. But if you wish you have a single connection then you may still do so, just be sure that you are getting a business grade internet plan so call quality will not be affected by other internet usage. Modem – Although standard modems will work fine it is still ideal to replace your modem with one that has a higher data downstream and upstream, this is particularly helpful for businesses that are engaged in heavy file upload and download like website design companies. It is also help to grab a modem with an automatic channel distribution to ensure equal bandwidth distribution. Phone Handsets – Although there are other configurations like soft phones, an IP phone handset is still the first option of many businesses mainly because it appears like a conventional phone and it can be placed anywhere without needing a computer next to it. IP handsets are also designed to convey high quality voice calls that support numerous audio codec. IP handsets are also convenient with speaker phone and headset capabilities. In getting an IP handset it is advisable that you buy it directly from your service provider to remove any risk of incompatibility and for faster deployment. However if you wishes to buy the handsets yourself be sure to ask your provider which brand and model works best with their system.

Article author

About the Author

David Clarkson is a well versed telecommunication engineer with years of background in the industry, In his experience the demand of structuring internal and exte al communications for small to large scale businesses was perfectly solved by Cloud PBX technology and has recommended it since then.

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