Cloud PBX – Phone Configurations

Many business owners are now using cloud PBX systems in replacement for conventional PBX, primarily because it is more cost effective to deploy, maintain and calls are way cheaper than any other phone platforms in the market today not to mention all the features it posses that you can only dreamed of in a conventional telephone system. However another selling point of a cloud PBX system is the flexibility of phone configuration, in traditional PBX you are only given one option and that is through physical handsets that are often complicated to use. A cloud PBX has three major configurations that will adapt to any business model regardless of how you run it. Analog Transmitter Adapter (ATA) – The ATA is a converter about the size of a regular USB flash disc that is also connected through a USB port. It primarily functions by converting analog signals to digitals signals which can be conveyed through a VoIP system. The input and output medium may vary depending on your preferences but a USB headset with noise cancellation features is advisable to optimum voice quality. The ATA is a handy device which you can carry anywhere and plug to any computer so you can make VoIP calls anytime. Soft Phones – Commonly termed as virtual phones, the software can easily be downloaded over the internet, it can perform just about all the function of a physical handset the only difference is the physical absence. This configuration is ideal for businesses with staff glued to their computer. This will allow your staff to have a central place for work and avoid the hassle of picking up and physical phone. Typically call centers use this configuration because of the convenience. There are numerous free soft phones in the internet however with limited audio codec while paid one’s support a wider array of audio codec. IP handsets – IP phone handsets is probably the most popular option for many businesses, not only it delivers high quality calls it also easy to use and functions of the phone are just a few press of a button away. There is a wide selection of IP handsets in the market today, some with colored LED display and touch screens. This set up is ideal for businesses whose computer is really not an integral part of their business and services are tendered physically. Mobile phone and Tablet – Generally this configuration will act as a support mechanism for any of the above configuration especially for associates that are constantly traveling. By making use of the device’s wireless internet connectivity you can make and receive VoIP phone calls just about anywhere in the world. But nonetheless this configuration can also be a high tech phone system for you, often tablets are used as reception phones and the so called boss phone since it will allow you to browse the internet and to conduct video conferences all in one unit.