Crisis Hotline Text Messaging Helps in Reducing Suicide Cases

Landline text messaging has brought the revolution. It has benefited many industry verticals in various ways. The crisis helpline / hotline has also achieved great results by using the landline texting aka business texting. The landline messaging text enables the crisis hotline for 2-way texting so the people in crisis can send a quick message to get some help or condolence. The concept of text messaging for crisis hotline works amazingly well and as per the shared statistics it has reduced the number of suicides remarkably.

Let me share the top 3 reasons why landline text messaging gives good results in the case of the crisis hotline:

Texting makes it easy to outline the thoughts

When people get suicidal thoughts, they often are not in a mental state to talk with anyone. They usually are scared and anxious. The landline text messaging comes to rescue here. If the crisis hotline is text enabled, they can send an SMS to the hotline number by outlining the thoughts. The exchange of a few messages can help them to calm down and regain the rational thinking.

Texting is preferred by youth and teenagers

Young people and teenagers suffer a lot with depression and suicidal thoughts. Generally, they don’t have that much maturity to handle the stress and that’s why they need help. The Millennials and Generation X prefer texting over any other mode of communication and integrating landline text messaging for crisis hotline helps in helping these people in a way they feel most comfortable.

Texting is best when they are not in situation to talk

The crisis hotline is also used to help people that are facing some kind of domestic violence or similar situation. Moreover, there can also be some cases, when a person is in a school, office or some public place from which he / she can’t share his / her state of mind on a phone call. The landline texting for crisis hotline works really well. They can send as short message as ‘Help’ and the rest can be taken care by the helpline staff to send required help.

These are the top 3 reasons the crisis hotlines should be text-enabled so the people in need can send a text message to gain their confidence and get required help on time. Some crisis hotline has already text enabled their hotlines to offer help and as per their shared details with the text messaging they could reach more people and reduce the number of suicide cases up to 37.83% within 2 to 4 months.

The landline text messaging is extremely easy to use. It can be used remotely. It doesn’t demand the person to sit besides the fixed wired connection. The text messages sent to the crisis hotline can be read and responded from anywhere. It means the crisis helpline staff can keep in touch with the person while they are reaching him / her at their location if needed and the person in need doesn’t stay on call.

There are some landline texting service providers that offer special discounts and a risk free trial to crisis hotlines to benefit them. It is one of the must implement communication mode for all crisis hotlines.