Debt collection law offers protection to the consumers
The consumer can also seek necessary help from the consumer protection law, if he feels cheated or vexed. The consumers can report against the debt collectors if they are unnecessarily harassed or disturbed. Therefore, the debt collectors are also bound to follow certain rules and regulations to collect the debts from the defaulter. The debt collector must have a thorough acquaintance of the consumer protection law, to avoid dispute with the client. The debt collectors should obey certain laws to save their head from troubles.
Debt collection law is formed to restrain the unlawful practice of the debt collectors. This law has offered protection to consumers from the illegitimate demands of the collectors. The debt collectors should obey the following keystones-
- Debt collectors must not use any pseudo name to recover the money. He should have the valid identity proof when demanded by any consumer.
- Any kind of threat, violent and abusive language is strictly restricted in debt collection law.
- The debt collector must not harass the family members of a consumer. The collector can only tell about the unpaid debt to the defaulter. He is not allowed to disturb the friend and family members of the consumer.
- The debt collectors are not granted to contact the consumer at any hour of the day. He cannot disturb or harass him by making calls to his work place or residence. He is not allowed to annoy him at the odd hours. If the collector does so, the consumer is free to take legal steps against the debt collector.
- No false or distorted information can be catered in market by the collectors against the defaulter.
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