Article

Employee Efficiency in the 21st century Collaborate to Compete

Topic: Business Coach and Business CoachingPublished November 6, 2012

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Traditionally management theory has suggested that to increase the efficiency of our companies we need a division of labour. An organisation would be able to increase efficiency and therefore lower prices and gain competitiveness is in the market. Furthermore, that work needed to be divided equally between managers and workers and that worker's should be supervised in their performance. In our recent history, these concepts are a hard, concrete reality. Businesses are becoming larger and more specialised, the business structures have created divisions and departments, and within the departments different team members have a specialised role. Efficiency has increased, as has economies of scale, there has been a reduction in prices and increased competition. However are there inefficiencies that result from this pursuit of efficiency? Today, many companies suffer from a two key issues that arise from such a division of labour. Firstly there is poor communication: between the managers of different teams or the management of different departments, resulting in a lack of sharing of knowledge and resources. Secondly, the different departments are in competition with each other, trying to receive larger bonuses and budgets for their division, as a result competing, instead of collaborating. The question now is, what should one do to ensure that the company’s broader interest is pursued. In the words of Stokes and Logan, how should one encourage managers to "collaborate to compete"? The first answer is that businesses should create company policy and incentives that encourage departments to collaborate. The second answer is to use software that makes it easier for managers to share resources and collaborate with one another. A proper scheduling software can increase the sharing of resources amongst managers and how will that increase efficiency and profits? There is a need for management software that brings visibility to the human and non-human resources that are employed at any given time in the past, present and future. There are many instances when there are a number of departments with employees who don't have work to do on a given hour, day or week; there are a number of departments that are struggling due to their lack of capacity. Although there are often attempts amongst managers to share such information about the availability of their resources, or the need for additional capacity, it is quite difficult to share logistically. Problems include struggling to share such information in real time, becoming overwhelmed with too much information, having email inboxes clogged up due to constant communication from other managers and messy excel spreadsheets. Thus software is needed to enable visibility across an organisation where managers can easily and effortlessly communicate the availability of their employees and resources or a need for additional capacity. Such software should have a simple process for being able to share resources across divisions through easy searching, booking and approval systems. A software that can really help with this is SAVIOM Employee Scheduling Software that fulfils all these needs. It is smart, easy to use software where managers can easily update information and search for resources across the organisation based on various criteria including skills, availability, location. It has a simple drag and drop functionalities to be able to book employees, and intuitive communication that enables managers to know when employees are overbooked, analyse employee costs, and examine booked vs actual data. Furthermore, the software can be tailored to each specific organisation based on their company’s objectives, processes and problems – so you know that a software will suit your organisation. Bring your efficiency practices into the 21st century using Employee Scheduling Software so that your managers can collaborate in order for your company to compete.

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