Employees - The Key to Business Success

Like the pyramids of Giza, the most important thing about something as grand and as wonderful as one of the eight wonders of the world is the method in which it was built. Its foundations and massive peaks were constructed by the people of Egypt – the subjects of the Pharaohs who were loyal to their ruler and did his bidding. nnWhat came about was something magnificent, something that we cannot fathom as possible to be done all those hundreds of years ago. What was the secret of the Pharaohs? nnIt was his people. Loyal and true to him, it made building the Pyramids a possibility and this is the same logic that should be followed by any one in management. Your employees are key to the business success because they are the ones managing the daily routines of the work and making sure the things that were set in business motion all those years ago maintain their momentum for as long as possible.nnNobody is a superman and can do everything alone. That isn’t possible, we would simply just experience a global meltdown within all our bodily functions or go crazy in a huge ball of fire. We need employees just as much as they need the job that you are providing. This doesn’t mean that the relationship is just one sided and you are the overlord of the world. Manpower laws, unions and corporate law still exist. Quitting is something they shouldn’t be doing and if you see a pattern of resignations in your office, then there is something wrong with how your welfare system is being structured. Are their efforts being recognised? nnThis is the first question you should be asking when looking to solve the problem. A lot of the time employees feel undervalued and they often look out for greener pastures when they feel they’ve been shoved under the radar for far too long. Always try to have a system of having Human Resources design an award system, organise retreats and celebrate employees' birthdays within the office. These little small things together with assessments, re-assessments, promotion and pay increases all play a small part in making the employee feel more a part of the company that they are working for. The job of the company is to instil that sense of belonging in all the employees and inclusivity is one of the best ways to increase employee retention. This also means that time is not wasted retraining new staff and inserting them into the office culture.nnOne other thing, the root of the problem should always be addressed at the choke point – the all important interview. Personally HR and management should be present to assess whether or not the employee is competent, can survive the office culture and has the potential for longevity. This way, a lot of problems when it comes to high turnover and unhappy customers can be addresses easily. Always remember that employees are the key to business success and if you take care of them, they will give you Giza.