Article

Facebook Friends: Reader Reactions

Topic: Social Networking and Social MediaPublished August 26, 2009

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What makes Facebook such a lightning rod for reaction? My article last week on Facebook Friends unearthed quite an array of responses, from those agreeing, to those who think I am the Luddite's Luddite. People responded from the UK, various parts of the EU, Australia and all across North America. The responses ranged from civil to vulgar; some were thoughtful arguments, some asked for greater depth, and some were somewhere between ignorant and ill informed. Even though I wrote that this is just the start of a series, some reacted as though a travesty of justice had taken place. Some are so steeped in the internet world of SMS, texting, and abbreviated messages that an engaged conversation seems impossible. Last week, I said we would be looking at communication in more depth as the series unfolds. For now, please allow me the latitude to say that communication is one of those massively misunderstood terms, one that can mean anything from the sharing of minor bits of information to one of complex substance and meaning. Additional context for this series of articles can be found in an earlier post about the difference between what people often pursue in life (Symbols vs. Experience). You may also find my post about communication to be useful. Some reader perspectives: Scott from NYC put it most succinctly: The quick answer on Facebook or any social media platform is that they are tools that you can use well, or poorly. The question isn't about Facebook, it's about how people use it and what they hope to experience as a result. Indeed, as with any tool, Facebook can be used well, and it can misused in many ways as well. A useful and insightful lens through which to view the discussion on Facebook and how people use it might come from the psychologist, Abraham Maslow who wrote: If the only tool you have is a hammer, you tend to see all problems as nails. In a similar but more useful vein, he is also quoted as saying: He that is good with a hammer tends to think everything is a nail. What is the experience that you are looking for in your FB communications? The more clear you are on the outcome you are seeking, the more skillfully you can choose which hammer to use. From the several hundred comments and email messages I have received, it would appear that some of the most popular ways people use Facebook include: 1. Staying in touch with friends in different locations, countriesrn2. Finding lost friendsrn3. Exchanging info on interesting new books, movies, shared interestsrn4. Staying current on contact informationrn5. Engaging in dialogue around topics such as politics, technologyrn6. Simple entertainmentrn7. Advertising and marketing, personal, professional and commercialrn8. Information and discussion forum for issues ranging from job search and the economy to healthcare and alternative therapiesrn9. Posting pictures for purposes as diverse as sharing with friends, personal ego needs, and professional career advancement Some FB devotees deplore older users while some welcome the vehicle to stay in touch with extended families. Some denounce "the trendies" who came because FB is/was hot and then "keep moving on and are at Twitter right now." Many said that there really isn't any difference in online communication tools - they're just tools that make simple, perhaps simplistic, communication more readily available. Some wrote that exchanging Facebook messages is preferred because unlike meeting someone in real life, or even talking on the phone, you can more easily get out of a conversation you don't want to continue. Many noted that long distance relationships are easier to maintain with FB or some other social networking tool, while others thought email was better. In this reference, it would appear that the nail is the same (communicating over a distance), and some people prefer different kinds of hammers. Some claim Facebook is a distraction and write extensively about how much time they keep wasting diving back to see the latest post about someone's movie choice last night or party tonight. Of course, even if someone is distracting themselves from life, that's not Facebook's fault. But that's a great issue to examine. If someone complains about how distracting or devoid of meaning they find FB, are they talking more about the tool, or how they are using it? If you or someone you know seems to be wasting time using FB, becoming continually distracted, or otherwise find the experience less than satisfying, then a better question might be: What need are you trying to fulfill? (Symbols vs. Experience). Gabe offered some nice insights when he wrote: Facebook doesn't replace real world interaction for most people. There are at least four ways that it can actually enhance real world interaction: Continue reading on The Huffington Post

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