Article

Follow the Debt Collections Harassment Laws & Remain Hassle-free

Topic: Legal ServicesPublished August 25, 2011

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The majority of financial institutions like banks and even debt collection agencies have set up a good number of strict rules and regulations to stop the rising scams from shattering the financial records of their prospective customers. The debt collection departments have been facing harassments since the last few years and customers are therefore unhesitatingly breaking rules and regulations. Hence, several debt collections harassment laws have been formulated to maintain order and decorum and those not following them will be subject to strict legal actions.

Now, first take a look at the debt collections harassment laws violations that can punish a debt collector:

  • Don’t harass your debtor repeatedly. If the latter somehow complains to the higher authority, you might be in deep trouble.
  • Don’t threaten people to use violent measures. This can create a bad impression on your company and you might lose your job.
  • Make sure you don’t use abusive words.
  • Don’t call at your debtor’s work place.
  • When you call, make sure you tell your name to your concerned person.
  • The notice you will be sending should be like the one send by courts.
  • Don’t publish the list of customers who have not yet paid.
  • Extracting payment over phone is illegal.
  • Don’t provide false information.


  • Remember, if you are having a genuine debt to recover, a debt collector can always call you. However, they cannot disturb you or use unpleasant words to make you pay your debts and this is considered to be one of the debt collections harassment laws. Well, you can avoid all such harassments if keep the following points in mind:

  • Be cool and calm during the call. Any sort of misconduct will not be entertained.
  • Don’t commit the blunder to enter into arguments with your debt collector. First, hear what he has to say and try to settle the matter peacefully.
  • Don’t give your bank details instantly. First, acquire proper details from the speaker and accordingly proceed.
  • Do ask for debt validation, and if required ask for his actual identity.


  • Keep the above mentioned debt collections harassment laws in mind and you are assured to stay miles from the harassments of debt collectors. In fact, if you find that the debt collector is not able to comply with the above debt collection harassment laws, you have every right to report to the higher authority.

    On the other hand, the Fair Credit Reporting Act brings some rights and authorities for consumers to see what’s there in their credit report. Let’s look at some crucial points about the act:

  • Earlier, the credit reporting agencies used to share credit reports of customers with financial institutions. This created insecurities among people and some came up with complains. The Fair Credit Reporting Act will provide rights to consumers to have a look at their very own credit report.
  • Lenders can pull out the credit report.
  • Utility companies can even run a credit check and rather examine whether you are having an impressive record of repaying your debts.


  • The Fair Credit Reporting Act also permits landlords, employers and even insurance companies to examine their credit history.

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