Article

Have You Ever Tried To Hire A 'Good' Book Keeper?

Topic: Business Start-upBy Lisa NewtonPublished Recently added

Legacy signals

Legacy popularity: 808 legacy views

I've heard it said many times, 'oh you just can't get the staff these days'... well, actually, yes you can - I don't know where you've been looking, but there are some exceptional people out there!
I've found that people who are looking for someone for their finance department often only ever get round to it, when they are at the end of their tether. They've ignored it, it hasn't gone away, and then in an act of desperation, they finally decide that they NEED someone NOW! Which is never a good start.
Desperatio

You just can't rush this process. And if you have ever tried to hire for a book keeping post, then you'll know as well as I do, that it's not the lack of candidates for the job, but the exact opposite that can be overwhelming. There are plenty of people out there! Loads. But when you want someone to start today - the choice can be tremendous.
A Bad Choice
The problem isn't with the bookkeeping applicants. It is with the people who choose them. The people who hire in small companies - often the business owners themselves, tend to go for people just like them. However, "personality" should not drive your choice. "Ability" should. And why don't people hire on ability? Because they haven't got a bloody clue what to look for, or how to spot talent. Instead, they go for 'cheap' or 'convenient' and end up having to re-hire for the exact same post within months because it just didn't work out. Here is a list of some of the biggest pitfalls people make, when they try and hire for this post themselves.
Common Mistakes
Not asking to see qualifications. Ignoring aptitude. Being put off by people's names. Overlooking motives for applying for the post. Taking the first person they see. Passing the work to a colleague who has no idea about bookkeeping, nor has an inclination towards the subject. Being ageist. And asking for a bookkeeper, but actually needing an accountant.
What is 'Good'
When people are after 'a good book keeper' what they normally mean is, they are after someone 'cheap' who will do what the accountant should do, and won't go 'missing'.
Sadly, many businesses don't check up on the people they get into these posts, and many book keepers and consultants actually work without any formal qualifications or training, and just set themselves up as self-employed, and can be a bit fly-by-night. I know, because I've walked into some absolute nightmare situations, where we've had to literally just wipe the slate and start again. The books were horrendous.
The Answer
Always ask for recent references and follow them up. Test people to see if they can use the packages that they claim they can. And go through your list of applicants and see as many people as possible. Don't be judgmental. Failing all that, if you don't have the time to do this, then go for a tried and tested method, and use a book keeping service.
Guarantee
Service providers have done all the hard work for you, and your ideal bookkeeper is just a phone call away. A good service provider will have checked them out, done all the due diligence and you'll have a capable person on your team within hours. They should be able to guarantee any work done, ensure adequate professional indemnity insurances are in place, and also assume the additional burden of directly employing people - taxes, NI, sick pay, holiday pay etc.,
The Root Cause
The reason people believe it's hard to find a good book keeper is because there are so many bad ones out there. And in this game, a little damage can cause long lasting devastating and expensive effects. If your bookkeeper gets the VAT wrong, and you end up enduring a full-blow
VAT inspection, then you won't be championing bookkeepers. Nor will you be an advocate of them if they took your paperwork and disappeared into the night with it. Or if they were difficult to get hold of or kept cancelling their appointments with you. Sadly, all far too common in this industry.

Article author

About the Author

Lisa Newton, an award winning entrepreneur formed Boogles Ltd in 2004.
Lisa is an Ambassador for the Girls Make Your Mark Campaign – which encourages more women and young people to be more enterprising, a member of The Institute of Certified Bookkeepers (ICB) and The Association of Accounting Technicians (AAT). Lisa has a first class honours degree in Accounting with Marketing and a Masters nin Investment Management.

Boogles is primarily a bookkeeping company and is being franchised throughout the UK. It aims to help small businesses, solicitors and grant-funded organisations to keep good records. The company currently looks after a host of small businesses, charities, not for profit bodies and sole traders.

Further reading

Further Reading

4 total

Article

The Illusion of Abundance: Why Solar Companies Stumble on a Surplus of Leads Imagine a bustling marketplace. A solar company’s sales team is at their booth, surrounded by a crowd. Hands are raised, voices call out, and interest seems electric. The company has done everything right—their marketing is sharp, their ads are compelling, and the leads are pouring in. Yet, behind the energetic scene, a quiet panic sets in. The sales are not closing. The crowd, it turns out, is m

February 6, 2026

Article

In the ever-evolving world of business process outsourcing (BPO), companies are constantly faced with a critical decision: should they opt for offshore or nearshore BPO services? The year 2026 brings new trends, technological advancements, and cost considerations that make this choice more complex than ever. Understanding the differences and benefits of each model is essential for businesses aiming to optimize efficiency and customer satisfaction. Understanding Offshore and N

January 5, 2026

Article

The Beginner’s Guide to ERP: What It Is, How It Helps, and How to Choose the Right System Modern companies run on hundreds of moving parts: sales forecasts, inventory levels, invoices, supplier data, and internal approvals. When these workflows live in separate tools, even simple decisions become slow and error-prone. That’s why ERP (Enterprise Resource Planning) systems exist to unify operations into one source of truth. Whether you’re scaling your business or struggli

November 24, 2025

Article

The Changing Landscape of Business Outreach In today’s fast-moving global economy, companies are no longer relying solely on traditional methods of outreach. Cold calls, door-to-door visits, and conventional advertising have given way to smarter, tech-enabled methods that combine digital intelligence with real-time human interaction. At the heart of this shift is the powerful alliance between call centers and digital prospecting—a partnership that is rapidly transforming

July 21, 2025