Article

Hosted PBX for Small Business

Topic: Business NetworkingPublished June 28, 2011

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A great deal for budding enterprises is a Hosted PBX System. The VOIP PBX for small business offers state-of-the-art telecommunication features that are enterprise class in quality only, and not in terms of price. The effective communication with customers boosts sales and revenue by improving the corporate image.

Innovative Features at affordable Prices

The best part of Small Business PBX is the ability to efficiently route calls intelligently with features like ACD (Automatic Call Distribution) and IVR (Interactive Voice Response). The sales calls will never be sent to support personnel. By presenting the caller with simple options to choose from the system decides the best destination for the call to be placed at. Efficient call management and appropriate call routing is what business communication is all about and Hosted PBX does that in the best possible manner.

Conference Calling or 3-way calling features connect multiple employees in one conversation to talk to each other at the same time. This saves the cost of travelling long distances for holding business conferences. Any number of people can connect seamlessly in real time in a single call.
Unified Messaging is a wonderful feature that lets you have a single mailbox for receiving all your messages, faxes and emails. The single access point offers a greater ease of management where you can view your faxes online, in your email account whenever you want which gives 24X7 accessibility. That’s why frequent travelers love Hosted PBX VOIP.

Benefits of IP PBX

The service is fully hosted at the Hosted PBX Service Provider’s premises that owns and manages the PBX equipment. The service is made accessible through a virtual web based platform under a secure login and password. The voice and data are digitized and transferred over the high speed broadband network. No hardware to buy while setting up PBX for your business drastically reduces the total cost of ownership, making it an affordable solution for small organizations possessing limited funds.

With Small Business PBX the business enterprises can enjoy features like Auto attendant, voicemail, call queuing, call recording, toll free and local numbers without the expense of massive PBX hardware and two separate lines for telephony and data. International Calls are very cheap. The users can get a desired area code for their virtual number which means they can make local calls to that particular location, while sitting in their home office.

Systematic Business Call Management

Visual Call Reports that can be generated in real time help in efficiently managing your call traffic. By analyzing the report regularly you can know the trend in your business communication as the reports can be filtered according to day, time and the numbers dialed. Since all the features are customizable completely the settings for the ACD and IVR can be changed as required. The greeting which plays every time to a caller can also be changed in addition to the customizable music on hold. This makes the Hosted PBX VOIP System fully manageable and customizable as per the requirement of the user.

Take your Communication to the next level

The availability of attractive features with Hosted PBX Systems like Virtual Receptionist, Call Blast, Call Hunting, Call Park, Call forwarding, Call Recording, Repeat Dial, Click to Call, Unified Communication and Direct Inward Dialing leave a lasting impression on your callers as a large professional corporate.

Article author

About the Author

Technology specialist at The Real PBX Services ‘Adom Brown' is a specialist in Hosted PBX system for small and medium business enterprises. The Real PBX Owns and Manages the network and Small Business PBX Platform so there is no point to rely on the third party companies for our Voice traffic, data traffic and phone services, featuring remote support, business class voice quality, real time customer assistance, scalable office VOIP PBX system and more.

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