How Does VoIP Work and Is It Reliable For My Business?

You'll hear more often if you ask a question about telephone systems. "Joh, you should consider VoIP, we've been doing for years." But how does VoIP work? It's a way to communicate over the internet. The literal translation is Voice Over IP, so your voice over a network connection. How does VoIP work? With VoIP your voice is converted to data, it will be digitized. The data is sent in parcels via a network connection to the receiving party. For example, the receiving party is another telephone set or a telephone exchange. The network packets are then converted to analog so you can hear the sound through a speaker. To convert a voice into data, a codec is required. There are different VoIP codecs but the most commonly used is G711. This codec has two variants u-law and A-law (G711A and G711U). U-law is mainly used in North America and Japan, A-law in Europe and the rest of the world. Is VoIP reliable? If you want to switch from analog or ISDN to Grandstream VoIP phones then there will soon be doubts about the reliability of VoIP for companies. After all, business telephony is via the internet and is it always safe? Everything has to do with how it is decorated. Are the passwords safe enough? Is there an anti-hacking policy present at the telephone exchange? Yes, all these smart features are available in Grandstream phones. Advantages of VoIP for Business There are many advantages of VoIP calling for businesses. It's cheaper than analog and ISDN telephone systems. This is mainly because no physical telephone line is needed. Everything is going through an internet connection. Another advantage is the quality of speech, VoIP, HD calling is possible with Grandstream Telephone System. This is such a high-quality connection, it's just as if someone is next to you, so bright. With ISDN telephony, you need a telephone exchange to connect multiple phones. The use of, for example, a selection menu or queue is only possible if a telephone exchange is present. Many VoIP providers offer Hosted VOIP . which makes use of professional telephone exchange features in the cloud. We have listed some benefits. Home Work VoIP Another big advantage of calling online is simple home work. This way you can call the internet wherever you are in the business. The home worker simply dials the business phone number, in addition, incoming business calls can be received. Received voicemail by email If you are not in the office and calling a customer to the company phone number, there is the possibility to have a voicemail. The voicemail messages can be emailed. Thus, with your mobile phone, it is possible to open the mail and listen to the voicemail message. Less cabling Companies can suffice with less cabling. The computer and the VoIP phone can be connected to one network connection. The phone will then function as a mini switch: you will disconnect the network cable that is now in the computer and connect a cable to your computer from the phone. More lines for less money If you have an ISDN-2 connection, you can not call more than 2 people at the same time. A third caller basically hears a conversational tone. At VoIP, this is past time. The number of calls that can take place at the same time is virtually unlimited. Only the bandwidth of the Internet connection limits the number of calls you can simultaneously. Certain VoIP providers restrict their subscription commercially, paying attention to choosing a subscription. Still available at an internet interruption When making calls over the Internet, calls can not be made if there is an internet interruption. With Hosted VoIP, it is possible to set incoming calls to a mobile phone when there is no internet. This happens automatically. In this way, the company is still available to its customers. The same is true of power failures.