How to resolve online trade dispute to avoid risks for online business

Online trade has advantages such as low cost, convenient process, quick delivery, which are favored by many consumers.
While in china, related laws and regulations are not completed or can not follow up the online business trend, there are some fraud cases occurred, consumers may fall in online business trap or scams. How do the consumers could protect their rights and interest?
First the consumers could negotiate with the seller, if the problems can not be settled, the consumer could resort to mediation from consumer council or administration departments even file law lawsuit to the court.
Additionally, if there problem is caused by the online business website, consumers could ask for compensation from the website.
So the consumer should choose those online business portals with good reputation and good comments. The online business portals should be a large scaled one with large variety of goods.

Consumer should select famous website or online business platform to do online business. The consumers could not trust emails, telephones, or short messages easily, claiming for account or passwords.

Second, the consumers should be cautious about some high value products on the internet, or those products prices deviated largely from normal products prices at normal stores.

The consumers should know more about the products conditions, such as issues about changing goods or refunding, so the consumers should keep the online transactions records or receipts.

The consumers should try to pay through a third party, keep the bank account safe and do not transfer funds to private account.

IBUonline is a B2B business portal. IBU is trying to build a good ecommerce platform with good credit for both international buyers and sellers in foreign trade business.