How Video Establishes “Know, Like and Trust” With Your Target Audience
Legacy signals
Archived popularity: 1,069 legacy viewsImported historical SelfGrowth signal; not blended with current reader activity.
Reader rating
Not enough ratings yet
Aggregate average appears after enough eligible reader ratings.
Rate this resource
Sign in to rate this resource.
Tips and Strategies on Using Social Media Video Marketing to Get Your Business More Leads, Faster
In last week’s article, I talked about the importance of incorporating video into your business marketing strategy. One of the top reasons I mentioned was how video increases your target market’s confidence in you.
And when it comes to compelling people to purchase from you, that confidence must be fully established first.
This is what we call building the “Know, Like and Trust” factor with potential clients. As a business owner, your goal should always be to focus on these three areas in any marketing you do.
One of the best places to help you establish the “Know, Like and Trust” factor with your target market is by using video is on Social Media.
Video provides ample opportunity to showcase your personal and professional brand. It elevates your knowledge and expertise in your industry and gives people an opportunity to get to know you better, like you enough to want to hear more about what you have to say, and of course, trust you enough to make it comfortable for them to purchase from you.
So how do you go about building the “Know, Like and Trust” factor with your audience through video?
Providing Value
The first thing is to determine what your target market would find of value. If you’re not giving your potential clients something they want, then they have no reason to watch.
That value can come in a few different ways. A video can be:
1) Entertaining
2) Informative
3) Inspiring or motivating
4) Interesting
5) Engaging
Think about your business and how you can create videos that your target audience would appreciate receiving from you. You may have noticed most all of my videos are of the “Informative” nature through my eTips.
Depending on the industry you are in and tapping into your own unique personality, see what types of videos would work best for you and would resonate the most with your audience.
Since developing the “Know, Like and Trust” factor is a fundamental in business marketing, let’s dive a little deeper into this concept to fully appreciate how it can get you more leads and easier sales conversions for your business.
Building the KNOW Factor
If you’re like most entrepreneurs and small business owners, you are the face of your business. You don’t have the luxury of having a big corporate brand image (and budget) to get the sales. Instead, you have to rely on getting out there, pounding the pavement and getting visible in front of your potential clients.
This is because it stands to reason the more someone knows you, the more comfortable they will be in discovering more about what you have to offer, which can then lead to a sale.
Getting in front of a video is a great, quick way to accomplish this.
So when creating social media videos, always have your target market in mind and ensure you are infusing not only value into what you’re producing but also some of your personality so people feel they are seeing a friend every time they watch your video.
Building the LIKE Factor
As people get to know you through your videos, something else is going to happen. You’re creating an opportunity for them to also like you.
This is where knowing and understanding your ideal target market really becomes important. People aren’t going to purchase from you if they don’t like you.
Think about it, do you avoid making a purchase if someone came across too pushy or icky in some way? Well your audience is judging you the same way.
Of course you can’t get everyone to like you but what you can do when you’re creating your videos is to be:
- Uniquely Yourself – there’s no point in trying to act
like someone else. Just be you and you will draw your
followers in naturally.
- Genuinely Authentic – honesty and even some
vulnerability will help people feel they are not
watching a rip-off artist in action.
- Timely Relevant – produce videos your target audience
wants to watch and when they need to see it in order
to convert them into paying clients quicker and
easier.
- Unabashedly Visible – don’t hide behind the camera,
people need to see your face in order to be able to
like you!
Building the TRUST Factor
When all is said and done, if someone doesn’t trust you, they will never do business with you. Period.
Sometimes business owners automatically assume people should trust them but may unknowingly be doing things that has the opposite effect.
Here’s some ways you can establish trust with your ideal target market:
- Provide Value – Avoid creating fluff, pointless and
nonsensical videos that are meaningless to the people
you want to buy from you. They are not going to trust
you know what you’re doing if you don’t provide proof
you do.
- Pursue Excellence – The more you provide the best you
have to offer by way of skills and expertise, the more
you are building trust by showcasing your ability to
solve the problems your target market has that your
product or service provides.
- Be Consistent – Randomly producing videos is not going
to get you the traction you need to establish
authority in your industry. People want to see
consistency to make them feel more comfortable about
trusting you. Set a schedule and commit to it. Whether
it’s once a month or once a week, that consistency
will get you the results you’re after.
- Avoid “Salesy” Language – People don’t like to be sold
to. Avoid trying to “sell” your products or services
and instead focus on providing value. This will draw
people in as opposed to repelling them.
- Provide Unique Content – They say there’s nothing new
that can be said about any given topic but what you
can do is take your knowledge and find ways to present
it in a new light. Find different perspectives and
angles that hasn’t been talked about before. Above
all, avoid copying someone else’s work – that’s just
wrong.
By using videos in your social media marketing strategy, you are showcasing your expertise. This in turn establishes your authority in your industry and helps develop the “Know Like and Trust” factor with your ideal target market.
Over time, you will build a loyal following of people who can ultimately become not only paying clients but also a source of referrals for your business.
If the thought of doing videos for your social media marketing is too frightening to consider, or perhaps you simply lack the know-how on how to get started, I invite you to join my monthly Social Blast membership program where I cover topics like these and others each month in a live training call. Click here for details and come join our group today: www.socialmediagroupcoaching.com
Go now, create videos and get your best brand-visibility foot forward to generate more leads and sales for your business!
Article author
About the Author
Susan Friesen is the founder of eVision Media, a boutique web development and Digital Marketing firm of over 15 years that specializes in designing, building and marketing professional, unique websites for entrepreneurs, businesses and organizations.
Visit www.ultimatewebsiteguide.ca and grab your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".
Further reading
Further Reading
Article
Beyond the hype: Why AI projects fail and how to succeed
Artificial intelligence continues to dominate business conversations, but enthusiasm alone does not guarantee results. While many companies rush to adopt AI in hopes of gaining a competitive edge, a large number of initiatives still fall short. The problem is rarely the technology itself. More often, failure happens because organizations approach AI without the structure, readiness, and discipline required for long-term success. AI projects do not fail because the technology
March 4, 2026
Article
AI Avatar Development: Pros, Cons & Industry Use
AI Avatar Development: Real Innovation or Just Hype? In todayâs hyperconnected world, attention is currency. To stand out, brands can no longer settle for flashy features or surface-level engagement. They need to build meaningful, scalable, and personalized experiences. Enter AI avatars: digital humans that are revolutionizing communication by bringing lifelike presence to virtual interactions. Imagine a team member who never takes a coffee break, speaks ten languages fluen
February 27, 2026
Article
Beyond the Script: How Call Centers Keep Telecom Networks Running and Customers Happy
The Quiet Engine Behind Every Connection Most people think of telecom services as towers, signals, and mobile data moving invisibly through the air. Yet behind every call that connects and every message that reaches its destination, there is another system quietly working in the background. That system is the call center. While customers often interact with telecom companies only when something goes wrong, these centers operate constantly, guiding problems toward solutions an
February 23, 2026
Article
Why Lead Generation Alone Is Failing Solar Companies Without Appointment Expertise
Introduction The solar industry once believed that collecting as many leads as possible was the fastest path to growth. Marketing teams focused on filling databases with names, phone numbers, and email addresses. At first, the numbers looked promising. Dashboards showed rising interest and more inquiries than ever before. Yet behind the scenes, many companies began to notice a quiet problem. Revenue growth did not match the flood of leads. Sales teams felt overwhelmed, conver
February 6, 2026