Article

How a POS system can help your new restaurant

Topic: Business Start-upPublished November 12, 2009

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Are you looking to open a new restaurant or bar? Starting a new business can be hard enough as it is, so make sure you make the right decisions that will cut costs. Dozens of restaurants fail in their first year because it is such an unforgiving industry. Don’t make the same mistakes; give your new business every advantage it can get to be successful. Paper based ordering and cash registers are things of the past. The successful restaurant of the future will utilize every technology available to maximize efficiency. You can reduce unnecessary costs by purchasing a POS system (point-of-sale), which incorporates a computer and cash drawer, a touch-screen monitor and a receipt printer. Accounting errors and mismanagement of inventory could be costly to your business and cut into profits. A business POS system keeps detailed records of all transactions made in your restaurant through an employee accessible interface and can immediately link them with your company’s merchant account. Larger restaurants will buy several of these terminals, which can all be connected to a central database. A POS system will allow you to keep track of everything you need to run an efficient restaurant. A restaurant POS system can keep track of inventory, print checks, calculate sales tax, control wireless pagers, and process payment cards and electronic signature pads. For a fine dining restaurant, the system can be set up with your menu and seating plan so that your employees can track reservations and available seating and send accurate orders to the kitchen and bar. By using this system to streamline your restaurant, you will be able to improve the speed and efficiency of your restaurant’s service. Your customers will be less likely to get their orders mixed up or have to wait for their drinks because a server forgot to place the order. A POS system for a sit-down restaurant will typically require multiple stations; a hostess station, bar station, multiple server stations and printers in the kitchen for order slips. Transaction records will allow you to know what products are popular and what is sitting on the shelf. By having a detailed inventory log, you can make it far less likely that your restaurant runs out of its most popular items. You will be able to alter your menu to fit the demands of your customers and stop wasting money on the items that they don’t want. The system can even help set minimum levels where a product will be reordered. Trying to keep track of all of this manually will waste time and money, and will likely lead to human error in calculations. A POS system can also prevent loss or theft of inventory. If your restaurant offers a delivery service, a restaurant POS system can help keep track of delivery orders. You will be able to know what items are most popular and what times are best for offering delivery service. Cut costs by making sure that your restaurant is only running a delivery service at peak hours rather than hiring delivery workers for the entire day. The system will even keep track of customer purchases. This means you will be able to reward loyal customers, and even have promotions for them, such as frequent buyer contests. You will even be able to track which coupons customers are using consistently and which ones are not being used. These types of practices will help you work toward creating a more enjoyable experience and encourage repeat customers to your restaurant. A restaurant POS system also keeps records of employee schedules and attendance, as well as which employees were involved with each transaction. This can help you to keep track of your workers and make sure your restaurant isn’t overpaying them. With employees arriving late, taking long breaks or punching the clock for each other, your restaurant could lose a lot of money if it doesn’t keep track of payroll.

Article author

About the Author

Logan Broyles writes for Resource Nation, an online resource that provides expert advice on purchasing and outsourcing decisions for small business owners and entrepreneurs. Resource Nation provides free tools, tips, and purchasing advice for business owners and entrepreneurs in over 100 business categories ranging from phone systems to credit card processing. Whether it's connecting businesses with local and national pre-screened vendors, or offering easy service comparisons on a VoIP service, Resource Nation empowers business decision makers by providing the information they need to make smart choices.

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