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Improving Your Conflict Resolution Skills: Step-by-Step Guide for This Process

Topic: Stress ManagementPublished October 19, 2017

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Conflicts can appear anywhere. Whether you are in a coffee shop and someone got past the line or you are work and you have some misunderstandings with your colleagues, they are part of our day-to-day life. There are some things you can’t predict and prevent. You can’t foresee you will have a rough day or the fact that one or two colleagues might not respect their deadlines, or the quality of their work might be horrible. Here, a quote by Maya Angelou, American poet, and human rights activist comes in handy “You may not control all the events that happen to you, but you can decide not to be reduced by them.” Instead of trying to foresee all the conflicts that might appear along the way, you should try to develop a plant that will help you get over them. You can’t prevent rain but, you can be prepared for it and wear a raincoat. Here are a few steps you should take into consideration when conflicts appear in your life, especially work-related disagreements.rnAvoid or Face It Head On? The first thing you need to figure out is whether or not the cause of the conflict is worth taking into consideration. Is it something that is worth wasting precious time and energy for? Or is a small thing you can get over? For example, arguing with your colleagues over using the printer excessively is a conflict you can avoid and get over. Nonetheless, having lazy coworkers, who don’t respect the deadline of their tasks is an issue you should face head-on. By issue we don’t mean conflict, we mean solving the problem in a peaceful manner. Problems are not always solved using conflicts, they can be solved in Bestdissertation, explains:”Once you identify a possible cause of your conflict, you should find a method to solve it. The best way to do that is to communicate with your colleagues. If the conflict is already in full swing, you should get over your ego and initiate a communication channel.”rnCollaboratern Once you’ve established some communication channels, you’ve set up a meeting or you decided to have an informal chat with your colleagues. Now, it’s up to you to identify and talk about the main causes of your conflict. Each party should have its own opinion on the conflict’s sources. The parties have expressed their opinions, now you can find the differences between these opinions.rnEach party should express these conclusions in a very clear and firm manner, but without being offensive. Here’s what you should do during this stage of the process. • Describe the entire situation from your point of viewrn • Express your belief regarding the situationrn • Highlight the steps that, from your point of view, should be taken for the problem to be solvedrn During the last step, you should express your own opinion on the best method of solving the conflict. Your coworkers are not respecting their deadlines. This means that you should highlight the fact that they need to focus more and should improve their time management skills. This