Integrity

“To give real service, you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” Donald Adams.

What an incredible quote! Have you ever worked for a boss (or a whole company) whose policy was “win at all costs”? Lie about the competition. Or even worse, lie about the product you’re selling! I had that experience for a short time working in a real estate office in Colorado that was doing land sales. They offered a 3 day 2 night stay to come up to the mountains and look at land for that ‘summer cabin’ etc etc. Except that the sales people would out and out lie about the size of the property the people were being shown – indicating that two lots were actually one lot… Once I realized what was going on, and that it was done with the knowledge and blessing of the broker, I had to get out. My personal integrity wouldn’t let me keep working there.

Integrity is an integral part of business. Without it, our words are meaningless. It is part and parcel of “treat the customer right”. Treat the customer the way YOU want to be treated. You don’t want to be lied too. You don’t want to be misled. What makes you think that your customer / client / family member or friend wants to be deceived? I can think of nothing that is more damaging to a person or business’s credibility than intentional mis-information. I am a strong believe
in the spiritual principle of cause and effect / karma / what goes around comes around. No matter what you call it I have seen situations often enough in my life to know the concept is real and functioning. We may think we’re getting away with something ‘now’; however life has a way of catching up to us. It is also a lot of work to remember all those ‘little white lies’ and what you told to whom :-) Consequently I adhere to the “KISS” principle – Keep It Simple Silly. For me, I believe that living your life in truth is imperative.