Article

Internet Marketing And Appreciative Inquiry - a Positive Focus For Greater Online Success

Topic: Internet MarketingFeaturing Elisabeth KuhnPublished June 16, 2008
No ratings yet899 viewsSign in to rate

Can Appreciative Inquiry be applied to internet marketing? How can the two go together? Very well, actually. In fact, the basic principles of Appreciative Inquiry are considered good standard practice by most internet marketers in the know. They just don't generally use that label for what they do.

Appreciative Inquiry, developed by David Cooperrider in the 1980's, has recently become a growing presence in the corporate world as well as in non-profits and among relationship counselors. I find it curious that the term hasn't really popped up in internet marketing circles, at least not explicitly.

Here's the core principle of Appreciative Inquiry: Find out what works, appreciate it, and do more of it.

That principle has been practiced in some form or other, and under one name or another, for years. The 80/20 rule is really based on that very same principle. Psychotherapist Lawrence LeShan uses it to help people, particular cancer patients, to live a happier life. But the thing is, it works for just about everything.

Here are some ways in which the principles of Appreciative Inquiry can be (and have been) applied in internet marketing:

1. Testing/split testing. A practice common among copywriters and marketers alike, as well as specialists in AdWords, AdSense, and just about anything else. And then, once the testing yields results, they go with the version that has the better results. In copywriting circles, that better version is known as the "control." Marketers will use the control, yet continue to improve upon it - by way of testing newer versions - until one of the new versions beats the control and becomes the new control.

2. Strategic Article Writing and Marketing: If you publish your articles with ezinearticles.com, for example, you'll get almost instant feedback on which articles draw the most people. You'll also find out, how many people clicked on your resource boxes and how many get published.

That gives you plenty of information to help you find out which ones work best. And the next task? Do more of what works.

For example, you could write more articles about topics that draw the most readers. Or you could write more about topics that result in the kind of sales you're looking for. And you can experiment with your resource box to find out which version draws the best click-through rate. Ezine-article lets you pre-write three different versions, from which you can choose the most effective one, and which you can rewrite to test for even better results.

3. Strategic Outsourcing: Work with your strengths and delegate tasks that are more challenging for you (or that have a less advantageous cost-benefit ratio) to others. It's just another way to use your time and your energy wisely.

Appreciative Inquiry is so simple a principle that some people may think I'm belaboring the obvious. But of course it's anything but trivial or obvious, especially for people who have a tendency to focus on the negative aspects of things. In fact, Appreciative Inquiry is extremely powerful. And it can get huge results if its principles are followed consistently.

Article author

About the Author

Apply these principles to marketing by learning from one of the masters. Get his freebies, including teleseminars and take your business to the next level. Please also visit Elisabeth's web stuff blog and get an ebook on how to fire your boss just for signing up for her newsletter.

Further reading

Further Reading

3 total

Article

Businesses in today's digital-first world always look for faster and more efficient means to get to the online audience. Social media are the new-age marketing places where brands can interact with customers according to their interests, habits, and geographic locations. The digital era has thus converted paid social ads into effective means of getting the brand recognized and generating leads. The increasing competition in metropolitan areas makes meta ads services in Delhi

February 6, 2026

Article

The New Reality of Connected Customers A customer begins their day checking messages on a smartphone, continues research on a laptop during lunch, and resolves an issue later through a smart TV app or voice assistant. This fluid movement across devices has become normal. What has changed is customer expectation. People no longer see channels as separate paths; they see one continuous journey. Omnichannel Support 2.0 is the response to this reality, focusing not just on presen

January 9, 2026

Article

Choosing the right call center agency can make or break your customer support strategy. With dozens of providers promising competitive rates and high efficiency, businesses often feel overwhelmed by the choices. Many focus on price alone, but reliability, quality, and alignment with your brand are far more important for long-term success. A reliable agency does more than answer calls—it becomes an extension of your business, shaping customer perception and influencing l

January 6, 2026