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Making the Most of Discussions Can Go a Long Way Towards Improving Organizations

Topic: Business Coach and Business CoachingPublished June 8, 2010

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Technology has been improving human communication, replacing time-consuming methods with instant-contact innovations. It is easier than ever to hold a meaningful discussion and companies have learned to save time and cost by staging video conferences or putting in place in-house procedures for better flow of information and ideas. However, all this going forward in terms of hi-tech has done relatively little to improve the quality of debates. On the contrary, there is evidence pointing out that, with low-cost solutions permitting, discussions are becoming longer and less meaningful. Leaps in technology have not been matched by similar leaps in rearranging company conversations to take full advantage of them, maximizing their intensity and impact while minimizing frustration and a sense of time well wasted among participants. A few simple techniques can be harnessed to change realign modern technology with modern time management. To focus and energize discussions, managers and employees can start by asking themselves a series of simple questions. Just answering them has the power to add value to ensuing conversations, casting spotlight on basic motivations behind holding them, such as their necessary participants, duration, timing or key goals. This ensures that there is structure and deeper rationale to them, other than just rehashing ideas, passing the time or engaging employees for the sake of engaging them alone. First things should come first. A lot of consulting organizations, backed by psychological research, argue that each discussion can only be effective if it is centered around one issue to focus minds on its in-depth penetration. This might be too rigorous and conservative in some settings, especially those with inherent multitasking and expansive agendas. It is clear that they benefit from more open, creative meetings. However, even there it seems beneficial to clarify the range of interest, however broadly, to avoid the feeling of being all over the place or ending up too far from the starting point. It is equally important to compile the attendance list that reflects the real needs of the conversation. Leaving out excessive employees is bound to translate into more motivation among debate participants, everybody being there for a reason. This, in turn, means higher quality of conversation, which is properly condensed and set to work towards the desired goals, without going astray too much. This leaner arrangement may not guarantee perfect results, but it surely minimizes distraction, a common enemy in every deliberative action. Other factors should be looked into before setting the whole thing in motion. Workable duration that does not overload employees' cognitive abilities is common sense, but it is also a good idea to consider the timing of the event in greater detail, understood as the ordering of the discussion in a larger organizational process. Time management may be part of executive training, but identifying the right time slot for a discussion seems to belong to a separate, overlooked category. There are reasons to believe that standard corporate training is guilty of oversight with regard to a few other discussion-related arrangements.

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