Article

More IT Leads? You Need To Learn Some More

Topic: Business Coach and Business CoachingPublished November 15, 2012

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Too many times, we have encountered the difficulty of generating viable IT business leads in today’s increasingly competitive business market. But still, IT lead generation is a fact of life for many IT and technology-based firms. We all know that this is a business necessity. The more B2B leads that you are able to generate, the more customers will come in. And the more customers you have, the higher your sales and revenue figures. Who would not want that? That is why it is necessary to get people skilled in generating IT leads. But what kind of skills is needed here? Simply put, you need marketers knowledgeable in both sales and technical details.

Now this is where the problem comes in. How can you prepare your sales people to perform, for example, appointment setting work on business prospects that are highly technical in their knowledge? Remember, you need people who can represent your company well in the Information Technology market. One way to make your job really difficult to do is to use your sales skills on people who are not keen on your pitch. Key decision makers in need of IT services want to hear specific solutions to their problems, not just some generalized idea about how your business can help them grow. But really, what kind of marketer will you need, a technical one or a sales-oriented one? Why not have both?

Yes, it is possible. You can have sales people who are both sales-oriented as well as technically knowledgeable about your products or services. What they need to do is to come out of their comfort zones. They need to improve their knowledge base and skills when it comes to the technical aspects of their IT products and services. The focus here is in the message. If you use a more corporate-oriented sales message on engineers or executives more attuned to technical details, you really are not going to generate any B2B leads this way. You will need to approach your marketing campaign differently.

Another thing that you have to remember is the use of the right communication tool for the job. There are so many mediums available, from email to telemarketing. What is important here is that you choose the one that will best fit your business. For example, while this has been seen as a rather old-fashioned way of promoting a business, the use of telemarketers is favored by some firms that need to get in touch directly with the main decision makers. Given the amount of information that has to be relayed, plus the effort involved in negotiating a meeting with them, you will understand why some prefer this medium.

Really, there is no need for you to be highly technical. What you need is to learn how to best represent your IT company. Of course, if you cannot do this on your own, due to various reasons, then you can just outsource the work to a capable IT lead generation agency. That would be a very smart investment.

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