Offshore Staffing Solutions

Many businesses like yours are now engaging in outsourcing primarily to reduce cost even by as much as 70%. If you are planning to outsource or is currently doing so then you might have probably encountered the only drawback which is communication. Overseas calls are extremely expensive and relaying details and tasks via email or instant messaging is really not helpful either.

Gladly, communication is no longer a barrier in outsourcing your business and your offshore staff can now closely work with you and your other employees just like in an office with the help of a cloud PBX system. Being PBX in nature the system has the ability to connect your staff using regardless of their location as long as an internet connection is available and like a conventional PBX system your staff can have a designated extension number for internal and exte
al call making distance a burden no more.

The cloud PBX system can be integrated with a SIP trunk to accommodate inbound and outbound calls, meaning apart from virtual assistants you can also hire staffs that can also serve as your telesales and or customer service representative without the client noticing that the call is being routed overseas when they dial your local number and of course at no additional cost for both ends. Cloud PBX is an extremely powerful system that lets you enjoy all the benefits of a confined enterprise PBX over great distances without burning your budget.

The system often comes with fix monthly calling plans preventing bill shocks that conventional business phones always have. The plans are loaded with features and are flexible to allow you to switch from a subscription to another depending on your seasonal needs.

How Cloud PBX can help your outsourcing be a success

• Primarily by improving communication you are building trust on both ends.
• Effectively manage staffs and allows you to provide call based trainings.
• Enables you to conduct department meetings through call conference capabilities.
• Never miss a call again through group hunt which connects your queue calls to the next available customer service representative whether office based or offshore.
• Allows you to integrate your home office phone and mobile phones for continued customer availability.

Multinational companies and large corporations are outsourcing their sales and call support services for nearly a decade now and have been using cloud PBX systems. Today businesses like yours can also enjoy its benefits and outsource cheaply and securely.