Online Collaboration Solutions for Malaysian Firms

Malaysia is one of the fastest growing economies of Asia, with a Year on Year (YoY) growth rate of 3.7 per cent at the end of September 2011. In the wake of the ongoing economic slowdown, Malaysian companies are continuously trying to adopt ways of reducing operational costs without compromising overall productivity. Like American and European economies, Asian countries were also affected by the recession. It prompted companies to ensure the proper allocation of resources in a bid to regulate running costs. There were numerous methods by which firms can reduce operational costs. Opting for online meetings was the one of the steps towards cost cutting that, in turn, results in increased productivity. Commercial organisations in Malaysia have expanded their services in many countries, with focus on capturing more foreign markets to increase export volumes. With the introduction of online web collaboration solutions, it has become easier for professionals to contact their associates without travelling for meetings. Numerous companies in Malaysia are exchanging ideas and information through web meetings as these save cost of meals, conveyance and accommodation. Moreover, such virtual events have helped business firms to encourage inter-organisational and intra-organisational seamless information exchange. There are several Malaysian conferencing service providers that offer high end browser based solutions, which work without any additional downloads. Participants only require a login ID and password assigned by the service provider to partake in online meetings. With such solutions, the geographically dispersed attendees can access real-time view of the speaker from their desktop, laptop, Smartphone or tablet computer. These firms encrypt ongoing web meetings with the most sophisticated security protocols to ensure that unauthorised people cannot steal confidential information. During an ongoing web conference, professionals can share desktop applications and conduct PowerPoint presentations for optimal remote collaboration. Online controls like dial-out options, participant settings, mute/un-mute function are provided to the host to manage the event. The moderator can also transfer speaking privileges to any participant for better interaction or engagement level. Malaysian conferencing service providers offer 24X7 multilingual customer support during the entire web meeting session to solve any issue that may crop up unexpectedly. Users can give in-depth analysis of their products and services to their potential clients with the help of web conferencing solutions. Moreover, they can liaise with clients face to face and negotiate and close deals better. Other features of web conferencing solutions include whiteboard for graphical designs; annotation tools for real-time sessions; and zoom-in and zoom-out options to magnify the content according to needs. Apart from these, high screen resolution enables professionals to share graphics with optimum clarity. rnEmployees can communicate with the members of their parent company immediately, receive and provide feedback on important matters without any latency. Thus, by migrating to online meetings, Malaysian business firms can increase their overall productivity and reduce operational costs substantially.