Article

PR firms often use pharma social media to change people’s minds about drug companies

Topic: Small Business MarketingPublished June 2, 2011

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In these trying economic times, many people do not want to spend money if they do not have to. This is especially true of medical and health care expenses. People without insurance view health care providers as used car dealers, who are trying to up sell them at every turn. They have no real idea whether or not a given test, procedure, or drug is absolutely necessary, or if their medical provider is just trying to turn a quick profit. This is most certainly a cynical viewpoint, but it is not without merit. People need to feel like they are getting a good deal especially with regard to health care and medical services. Otherwise, they feel like they are being taken advantage of. And this is not a good place for consumers to be, because ninety nine point nine percent of the time they will take their hard earned dollars elsewhere in search of a better deal. People are especially critical of pharmaceutical companies. Indeed, drug companies and drug manufactures often have a poor reputation. People view them in an extremely negative light, thinking that they are only out to make a quick buck and could care less if people can’t afford their goods, as long as people who are able to pay through the nose for their medical services do so, and irrespective of any permanent damage this will cause, such as bank foreclosures at worst, and bad credit at best. So it becomes increasingly clear that drug companies have their work cut out for them so to speak in order to come back from a mountain of bad press that seems to follow their every move. Thus, many drug companies have started using a comprehensive and all inclusive pharma social media strategy to try and get people all on the same page regarding the public’s view regarding drug companies. The purpose of launching a comprehensive and all inclusive pharma social media strategy is to convince people that drug companies are not all that bad and that they really do have the best interests of the public at heart. This is why so many drug companies have contracted a specialty public relations firm to assist them in their endeavor to try and repair their image in the eyes of the general public. In service of this goal, the use of pharma social media is a relatively new enterprise, but one that has the potential to beat great fruit in terms of clarity and expression of their message. So why is a comprehensive and all inclusive pharma social media strategy so effective in changing people’s minds regarding drug companies? Part of the answer is that a pharma social media platform gives drug companies their associated public relations firms the flexibility to modify their message in relatively short period of time. This is absolutely essential in the ever changing world of social media because people have such short attention spans online. If they are not receptive to a particular pharma social media message, they will move on to another message that is more likely to be able to hold their attention. With this in mind, many drug public relations firms have started drafted short, concise, clear and easy to remember messages that focus on all the good that a particular drug company does for the world while downplaying all the negative aspects of the pharma business that leaves such a bad taste in the general public’s collective mind.

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