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Secret #10 of 10 Highly Profitable, Proven, Time-Tested Secrets to Create the Ultimate First and Last Impression with Your Client

Topic: IntegrityFeaturing John Di LemmePublished August 31, 2014
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N: Non-negotiable

When you give a client a surprise bonus, you’re over-delivering and practically guaranteeing customer satisfaction.

A satisfied customer is essential. Don’t hold a debate with yourself about whether you should reward a customer. Make the reward non-negotiable.
When it comes to clients, you can’t afford to be cheap. You can’t afford not to give them surprise bonuses. The only way to earn more profits is to invest in your clients. Reward them for doing business with you.

After all, your clients can do business elsewhere. That’s why it’s essential that you make a commitment to producing more value than your competitors.

Tell yourself, “I’m committed to giving my clients extraordinary customer service and surprise bonuses. My commitment is non-negotiable, and that’s a fact.”
Your commitment will impress your clients and lead to supe
atural, miraculous success.