Stephen Borg | AOPEN Solutions | Disrupting the Digital Landscape

The Internet of Things (IoT) market is growing, with the number of connected devices worldwide expected to grow to 64 billion by 2025 (CAGR of 21%). Despite such escalating market demand, the IoT space is marred by proprietary single-point solutions that do not consider flexibility across multiple use cases or opportunities for customers & partners. There needed to be a simpler way to address some of the key barriers in adopting digital transformation or applied IoT.

AOPEN Solutions vision is to be an enabler of growth for companies and organizations looking to embrace applied IoT and digital transformation. Its group comprises of two entities: AOPEN (devices) and meldCX (software platform), providing bundled end-to-end solutions for individuals and organizations looking for digital transformation.

Positioned uniquely and strategically under ACER Group, the company has access to a multitude of technology heavyweights companies such as Acer ($9 Billion market cap) & Wistron Group ($28.5 Billion Market Cap), giving itself the ability to grow and scale quickly.

Below are the highlights of the interview conducted betwee
CIO Look and Stephen Borg, the CEO of the company, in which he shares the key insights of how AOPEN drives the growth of businesses with its proven solutions:

Describe AOPEN Solutions cutting edge solutions, which address all the needs of their customers.

60% of IoT projects stall at the Proof of Concept stage (2017, Cisco).

Most companies are trying to innovate, facing obstacles and barriers along the way. Not many are in the business of trying to help those facing the obstacles and barriers. This is where we position ourselves. We are part of the first wave of companies in the business of assisting others going through their digital journey.

Traditionally, AOPEN is a hardware business. Founded in 1996, AOPEN specializes in manufacturing cutting edge commercial-grade hardware. Our devices have been tested through and through – its fanless and solidstate have been engineered to run in a variety of rough environments 24/7.

Through years of expertise, devices innovation and partnerships, we are looking to disrupt the digital landscape and embrace the rise of Internet of Things (IoT).

The meldCX platform was birthed two years ago, so that we could offer not just IoT but applied IoT and stay true to our calling to disrupt the digital landscape. The perfect devices companion, the meldCX Platform and its Cloud Console allows users to build, manage, deploy, schedule and troubleshoot apps and multiple devices remotely through a single pane of glass.

Ever since then, meldCX has expanded to offer white-label SaaS modules, with a focus on applied IoT and frontline worker. The modules are m-intelligence (machine learning and artificial intelligence module), m-reception (visitor sign-in module), m-kiosk (self-service ordering module for hospitality and retail) and sig
CX ( a universal software player that can talk to any CMS and operating system allowing flexibility digital content management module for signage).

What does this mean?

Software-wise, there is no need for our customers to have their developers build infrastructure – they can go straight to building custom experiences using the tools in our library, leverage one of our partner apps, use any CMS or utilize existing web assets. Most customers could simply retrofit new solutions on an existing infrastructure with little to no issue through the meldCX platform, enabling them to rapidly build, deploy and harness the power and capabilities of IoT.

AOPEN hardware, combined with meldCX platform and software is truly the bundled plug-and-play applied IoT solution that is easy to deploy and use, efficient and costeffective.

Have a POC idea in mind? Come speak to us! We have some great experience and the expertise to draw upon.

Describe in detail about the work culture and the values that drive AOPEN Solutions.

Happy people are more productive at work. It’s a fact. This is why we’ve made culture a priority. We want to foster an environment that is open and relaxed – where people can speak up and be heard, and feedback given and received.

We are like a startup within a large organization: strategically placed within the Acer Group, but nimble enough to innovate and cut through red tape for customers and propose solutions that adopt technology across the whole group. In our team, we know that customers are more easily attracted to great products and amazing people are more easily attracted to great culture. Culture happens whether or not you plan for it, so it is paramount that every team member participates to create a culture that they love.

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