Article

The Maintenance Excellence Assessment

Topic: Management SkillsPublished October 7, 2011

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To achieve maximum value, we highly recommend that you “determine where you are” with an assessment of your total maintenance operation as the essential first step. This important step provides an assessment of your total maintenance process using one of today's leading methodologies, The Scoreboard for Maintenance Excellence as the baseline for defining best practices needed. An assessment defines specific improvement opportunities and documents savings with priorities for maximum ROI. It provides you strategic, tactical or operational improvement level plans that include; implementation time line, internal/external resources required, the cost/benefits of best practice implementation and methods to validate results. An assessment documents your current needs, recognizes success, reinforces your personal goals for maintenance excellence and defines your resource requirements. No matter what type of organization we work for, we must always remember that .. .. .. .. “Maintenance is Forever!”. “Maintenance is Forever!” helps define the need for long-term continuous reliability improvement (CRI) within the business of maintenance and physical asset management. It sounds the alarm to support maintenance leaders and top leaders in their quest to maintain physical assets, production and facility assets and support equipment with diminishing funds while often gaining new material assets and facilities. Top leaders must realize that maintenance within all types of maintenance operations can have a major impact on profit, throughput, customer satisfaction and quality in many ways. That impact can easily be negative. Profit-Optimization: With focused investments and continuous reliability improvement, the impact of maintenance can also have a very positives impact on the bottom line and profit optimization. Leaders at all levels in both the public and private sectors must understand the importance of managing their maintenance and physical asset management operations as a profit-center. We must all clearly understand that maintenance is truly forever! Maintenance Excellence begins with PRIDE in Maintenance; many PEOPLE Really Interested in Developing Excellence in Maintenance. However, it must include the top leaders that are responsible for the bottom line and profit-optimization. Top Leaders Must Understand that Maintenance is Forever! : Maintenance leaders must ensure their top-level leaders fully understand “the high cost of gambling with deferred maintenance costs” whether in a manufacturing plant, a distribution center, a university complex, a research facility, a hospital or in a machining center making precision aircraft components. The growing labor resource needs for increasing maintenance requirements must come from somewhere Craft labor resources can be offset by either adding staff or by achieving greater productivity of existing craft resources. The growing maintenance needs of an organization must continuously be highlighted to top-level leaders. Just as important, the maintenance operation must continuously improve its operation and be provided investments for implementing operational best practice improvements that support a profit-centered approach to maintenance. Determine Where You Are: The very first step is to make a commitment to conduct an objective evaluation of your total maintenance operation. Within most plant maintenance operations this is maintenance and repair of all production and facility assets, supporting infrastructure, overhaul and renovation activities, engineering support processes as well as all material management and procurement of typical repair parts, supplies. In addition contracted services also can be a big part of maintenance services. You should benchmark your current operation against today’s best practices for preventive maintenance, planning and scheduling, effective spare parts control, work orders, work management, the effective use of computerized systems for maintenance business management. There many other areas as well, very important categories from benchmarking tools such as The Scoreboard for Maintenance Excellence SM that we will review briefly. The assessment is an important first step because it gives you a baseline as to your starting point for making improvements and for validating results. It will help to ensure that you are taking the right steps for taking care of your mission-essential physical assets. An independent evaluation, in most cases, helps to reinforce the local manager’s desire to take positive action in the first place. Most want to do something to improve the overall maintenance process but often are trapped with a fire fighting strategy and limited time and resources to take action to make improvements. For multiple site operations, this can multiply into each site fighting their battle alone. Do you know where you stand with applying today’s best practices for maintenance and physical asset management? Do you have a baseline as to what is considered today’s best practices and whether or you have applied them effectively? Are there best practices that you have heard about that we now need to really consider? If not, you may very well be gambling with the long-term success of your total operation. Effective maintenance management consultants and physical asset management adds value to support profit optimization whether at one site or multiple sites. Effective maintenance practices should be planned for well before start up of new facility. There are some very important steps that you should take to gain maximum value from your maintenance operation whether an existing operation or a new site. With maintenance management consulting public and private sector maintenance operations must be viewed as a potential profit center to support profit optimization and greater customer satisfaction. Maintenance and physical asset management operations within your organization can be true contributors to profit generation or increased service levels with good investments. The cost of external resources and support services for continuous reliability improvement can provide a very good ROI. The opportunities for measurable results in almost all organizations are significant. We highly recommend that you begin your first on The Journey to Maintenance Excellence with an assessment of your total maintenance operation. Clearly “determine where you are” and take action for continuous reliability improvement and measure results. Develop personal PRIDE in Maintenance and remember that Maintenance is Forever!

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