The Secret to Managing New Employees
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Upon hiring new employees, as a sales manager, marketing manager or business owner, it is imperative that you pick the right people. However, once you proceed with the right person(s), you must lay down a training program that will be conducive to the individual's success.
Here are some tips that will help make your new team member into a productive part of the group and, subsequently will be happy and make both the organization and themselves a good amount of money.
Making the New Employee Feel Comfortable
For any new employee at nearly every level (although there is a direct relationship between initial comfort and professional experience), integrating themselves within a team of employees can take some time. Before he or she can be in full swing, the new employee has to gain trust and establish basic friendship with the team.
Depending on the person, this timeframe can vary. Conversely, you should look to hire personalities who can easily adapt to changing environments and people.
Allowing the New Employee to Learn at His or Her Own Pace
If you hire smart, driven and competent employees, they will learn. As a manager, one of the worst things you can do is pressure the employee to move at a faster pace. Yes, there is a breaking point, but don't get to it unless absolutely necessary. Be confident in your hire and their ability to learn.
Everyone learns at their own pace and in their own way. Simply because you learn job related competencies via one route, it does not mean it is the best method for all.
Setting Realistic Goals
You never want to tell your new team member that they are going to make x amount of dollars their first year when they are only going to make 60% of that number. This shows bad leadership and will leave the employee considering whether you are a good leader or not. If you continually do this, you will gain a poor reputation among your subordinates and the business will fail to run on all cylinders.
Being Open Regarding the Financial Health of the Company
Our recruiting firm gets calls from companies that claim that they are doing 20m a year when they are clearly not doing a fraction of the aforementioned amount. For a new employee, upon realization of the company not making what was initially claimed (and they will find out), trust is lost and they begin to question your integrity.
Upon hiring, be open, to a certain extent, regarding the current finances of the company and, subsequent fiscal goals. This will give your new team member something more tangible to reach for. Also, it will answer the new prospect's questions as to why he or she is receiving a particular offer.
If you attempt to keep everyone in the dark about the fiscal health (or lack thereof) of the corp., upon landing a deal, the employee will have no idea whether the account landed is helpful to the organization or is just a drop in the bucket. If it is the former, they should have reason to feel good about themselves. This is the type of atmosphere that you ought to strive to cultivate.
Allowing the Employee to Wear Multiple Hats
If you allow your new hire to learn all relevant aspects of the business, he or she will be more engaged in their everyday duties and, upon someone being sick or on vacation, they can easily fill their shoes. This is also important as you want all of your employees to be able to interact with clients as this shows your potential business that your entire organization is available to handle their account.
As a team leader, it is your job to consistently challenge your team both professionally and intellectually. Failure to do so can leave you open to costly turnovers. Boring jobs, are well, boring.
Making a Performance Based Package That Lends Itself to Both Parties Making Money
When building a team, you always want to give incentives for hard work and corporate contribution. There is nothing less motivating than going to work everyday only to do the same task(s) and make the same amount of money.
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