Article

Top 10 Problems Small Businesses Must Overcome

Topic: Business Coach and Business CoachingBy Michael NelsonPublished Recently added

Legacy signals

Legacy popularity: 1,123 legacy views

Legacy rating: 3.5/5 from 2 archived votes

Here is a collection of the top 10 most mentioned problems I’ve heard from my clients and other small business owners.

What’s missing? What would you add? Any great solutions you’ve developed to overcome any of these challenges?

Let’s all pitch in so everybody benefits!

1. Marketing. How do I market? How much should it cost? How do I know if its working? Do I need to market?
2. Business Model. How do I create it so that I define my business and I’m not defined by whatever customers buy? How is it related to other aspects of the business? How do I maintain it?
3. Taking time to validate assumptions. Test the market. Get out of the building and interact with your customers to validate your model. “Prove” your financial assumptions.
4. HR. When the firm begins to grow this become huge. What is the minimally viable team? How do I find quality people? When do I hire? When do I fire? This becomes even more complex when friends and family have been hired…
5. Exit plan. How do I plan for my departure from the business? How do I sell? How do I sell to retire? Can I be an effective absentee owner?
6. Costs. How do I control costs so I don’t over spend my revenue (unless its for growth and on purpose)? How much should I spend on facilities?
7. Branding. This may as well be magic…What does a brand do for me? How do I brand? How do I use my brand?
8. Operations. Huge area, but meant here as planning the running of the business and ramping up with growth. Scale and efficiency.
9. How do I use the web? Is it easy to bring traffic to my site? What will the traffic do and how can I influence their choices. How do I use social media?
10. Value proposition. What value is provided? What outcomes are produced? How long does it take? How much does it cost? What jobs do my offerings accomplish?
11. (Bonus) Customers. Who are my customers? What do they need? Who do they buy from? How do I communicate with them? How much does it cost to acquire them? What are they worth over the lifetime of our relationship? How do I know when they’re happy.

This isn’t comprehensive by any means. Its just an informal sampling of questions I’ve heard, responses to surveys, etc.

They seem to be ubiquitous, lets all pitch in and see if we can suggest possible solutions for each.

Have a great day!

Michaelr
Michael@thecogentcoach.com
http://thecogentcoach.com
Small Business Blog

Article author

About the Author

I'm a small business coach and consultant bringing large organization theory on marketing, strategy, building a business, etc. into the small business world by creating efficient, effective, and practical methodologies.

Further reading

Further Reading

4 total

Article

As digital products grow, so do their engineering organizations. What begins as a clean, focused development effort can quickly turn into a maze of competing priorities, cross-team dependencies, and unclear ownership. Without a strong project management layer, even highly skilled engineering teams can find themselves reacting to issues instead of delivering predictable results. This article explores why IT project management is essential for scaling product development, how c

January 15, 2026

Article

A New Chapter in Energy Communication The global energy landscape is shifting faster than ever. As renewable technologies expand and traditional systems evolve, the need for clear, reliable, and human‑centered communication has become essential. In this changing environment, J Telemarketing steps into a new chapter—one shaped by sustainability, smarter engagement, and a deeper understanding of how communication can accelerate the transition to cleaner energy. This transfo

January 14, 2026

Article

For many healthcare providers, timely access to care is becoming increasingly difficult. Virtual care platform development offers a solution by enabling secure video visits, remote monitoring, and online consultations that help clinicians stay connected with patients regardless of location. Custom telemedicine software supports: – Specialty-specific workflows – Scalable virtual care delivery – Secure handling of sensitive data By reducing no-shows and offering flexible

January 14, 2026

Article

Turning Data Into Intelligence: How AI Labs Empower Business InnovationrnArtificial Intelligence is becoming a cornerstone of business innovation - not just a tool for tech giants, but a practical engine for companies across industries. From predictive analytics to automation and personalized user experiences, AI is changing how decisions are made and operations are run. But for many organizations, especially those without internal AI talent, the road from idea to implementat

December 22, 2025