UC Market: Collaborative Services and Solutions

Effective communication has become the need of the hour for all companies, be that large enterprises or Small and Medium Enterprises (SMEs). Today, all the major corporate firms working in the subcontinent have their headquarters or at least an operational base in the country. In order to develop an effective communication system with their counterparts located in other countries, these firms need to avail reliable Unified Communication solutions. Unified Communication and Collaboration (UCC) solutions effectively bring together all the features of audio, web and video conferencing in a single easy-to-use platform. Unified Communication includes various applications like e-mail, instant messaging, audio and video conferencing, file sharing, and desktop transfer, among many others. Using these communication applications, remotely located teams can collaborate easily for more productivity and profit. These solutions enable employees, clients and associates to communicate easily on a secure, redundant network without any lag. Today with the UCC solutions, can establish real-time communication that helps in quick decision making, thereby making sure that mission critical decisions can be taken more effectively and project turnaround time is reduced. Moreover, unified communication allows faster transferring of data, documents, files and business plans. This instant reply from employees enables professionals to make prompt decision. In order to see constant growth in a firm, it is very important to keep close contact and directions to the employees situated in geographically dispersed locations. Face-to-face meetings, seamless data transfer and online conversation discussion window are also available with these solutions for better real-time collaboration. Attendees can take part in real-time presentations and host keynote speeches or host brainstorming sessions with whiteboarding and annotation tools. These virtual meetings can also be saved or recorded in .wav file format for future reference or shown as webcasts. Conducting a high profile traditional meeting requires a lot of planning in advance, where all the employees need to be gathered under the same roof. Professionals who work at a distant base need to travel for a considerable amount of time to participate in a meeting that lasts just a few short hours. Unified Communication solutions have completely eliminated this hassle, enabling users to take part in a virtual meeting that they can join or leave at any point of time without ever stepping out of their offices. Furthermore, UCC suites can also be used for conducting professional web-based seminars and training sessions in a similar manner, without incurring heavy bills. Companies using a reliable conferencing application can even bring employees who are constantly commuting due to work in an ongoing virtual event. Users can participate in an attended or unattended event using a Smartphone or tablet computer with the requisite conferencing app and a reliable 3G or Wi-Fi connection. All standard features present in a UC console are available in the dedicated apps developed by Conferencing Service Providers (CSPs) nowadays to render the best communication experience through a handheld device, thereby making collaboration easier for all users.