Unified Communication to Make Remote Interaction Easy

In order to exchange information and ideas effectively and efficiently, it is necessary to develop an appropriate communication infrastructure. In this regard, Unified Communication (UC) plays an important role in streamlining the communication process. This platform offers various multimedia tools that are used in business environment to transfer information efficiently without any lag . The biggest advantage of this solution is that the Corporates can easily bring their clients, associates and employees closer and collaborate effectively. UC platform includes real-time as well as non-real-time communication tools like audio and web conferencing, instant messaging, fax and emails, to name a few. Business owners can communicate easily with personnel located in remote areas, international associates and consumers using integrated communication tools. This helps users to increase individual and organisational productivity and save time and money. This integrated platform enables users to access and share multimedia files like video, sound clips, pictures and animations and communicate via audio and video calls. The combination of audio and web conferencing is quite beneficial for Small and Medium Businesses (SMBs) of India, as they can use them for hosting product launches and trade shows virtually. With the help of unified communication and collaboration tools, the professionals of these SMBs can remain in proper contact at all times. The web conferencing component is the real-time communication tool of UC which enables two or more people remotely located to interact simultaneously. Meetings, training sessions, high profile events, lectures or short presentations can easily take place with the help of web conferencing tools integrated in this platform. Conferencing Serviced Providers (CSPs) offer add-on features like recording and post-event reports of the conference to their clients for future references. There are numerous CSPs engaged in rendering integrated communication solutions in India, which can be used to exchange information safely. This is a secured platform that lets people ignore all types of security breaches. Therefore, all data transferred among the group members remains confidential and cannot be accessed by unauthorised parties. Globally, unified communications is growing at the rate of 25 per cent and is expected to become a US$ 40 billion market by the end of 2012.. Seeing this, CSPs like Arkadin are providing users with audio and web collaboration suites in the country at the same rate under the ‘One Rate’ payment model. This type of convenient payment model will fasten the rate of adoption among users and allow users to collaborate remotely in the best possible manner.