VoIP Industry Continues to Boom despite Global Crisis

For the last couple of years or so we have witnessed global stock markets and numerous industries fell to their feet, businesses close down and employment gone down even the so called world super powered nations are no exception to the recession and global crisis. However there VoIP industry seemed untouched by these difficulties and continues to grow despite all the odds. The global VoIP market has recorded an astonishing growth between 2006 to 2010 true for both residential and business application. However it is the business sector that really made significant spikes in VoIP’s track record, although the market is generally changed by the sudden burst in competition and not to mention the financial difficulties, still VoIP providers are holding up quite well and the industry is projected to reach over $35 billion by 2016 with an average user of 180 million worldwide leaving behind most industries especially in telecommunications. You might be wondering why despite all the financial difficulties business are still willing to put some money on VoIP phone system such as cloud PBX and the like? Primarily it is because of 3 major reasons. Communication is vital for any business – No matter what business you are in communication is essential in closing deals, it may very well come in different forms but it is needed one way or the other. Business phones or PBX systems are a key in a harmonious work flow in an office which will lead to increase productivity rate and ultimately the profit. Affordability – Conventional telephone systems as we all know are expensive to set up, to operate and to maintain. VoIP phone systems are the opposite, setting up a system doesn’t involve costly devices and operating it will only require an internet connection which is likely to present already and a SIP trunk line if you wish to be connected to public switched telephone systems. Calling rates and other services are also way cheaper than conventional phones and best of all you need not to pay line rentals ever again. Overall the system can save you as much 90% in telecommunication cost. Features – The system is well known for offering diverse features that seemed impossible a decade ago, VoIP phones comes with excellent call handling and management features that will allow your business to stand up against the competition with excellent customer service and sales process flow. To name a few: call transfers, call forwarding, dial by name directories, automated receptionist with multi level menus, multi business integration with multiple location setting, voicemail fax to email integration, mobile phone integration and whole lot more. With the way the VoIP industry is progressing now, there is no doubt that it will soon phase out hard lined phones and forever change telecommunications like a storm.