Article

What are the Key Management Certifications Needed for IT Businesses?

Topic: Business ConsultingPublished August 18, 2020
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Cyber-attacks have been a serious concern for the IT sector. The various industries for IT services, aerospace engineering, telecommunications, and defense (specifically in conjunction with the DoD) work with several regulations to protect themselves from data losses and cyber risks that are increasing due to continuous technological advances. IT service providers and businesses need effective management systems that ensure the stream of data into their operating systems and processed information is safe and protected. An international quality assurance certification like ISO 20000 or CMMC (Capability Maturity Model Certification) provides them with a strong foundation for their information security management. These certifications help organizations increase the quality and credibility of their services and help clients become more confident in their services.

This article further explains how the international certifications for IT service management and an effective information security management system or ISMS) will protect IT businesses and operating systems.

ISO 20000 Certification

ISO 20000 is the first formalized international certification for IT service management. The standard sets controls and procedures that ensure the maintenance of an ISMS in an organization and specifies requirements to implement a systematic approach that helps to manage their services and deliver top quality for the organization. The certification will help a business adopt an integrated process approach to deliver services that will meet client expectations.

CMMC Certification

The new CMMC certification is a prominent and recently introduced certification for organizations in the defense industry or with the DoD. It aims to help them to protect their vital confidential assets, including the controlled unclassified information. The certification imposes regulations for contractors in the defense industry to prevent any cybersecurity issues which may interrupt operations of the DoD supply chain. The CMMC certification consists of 5 different levels of certification, each level adding up more advanced controls for organizations, depending on the complexities of their services and data management. CMMC assures restrictions and protections of sensitive information for organizations that deal with highly sensitive data.

ISO 27001 Certification

This certification is crucial to create an effective ISMS that will protect the privacy of the information or data stored and used by the organization. It provides guidelines to frame a concrete framework for ISMS which will ensure that no information is misplaced or in unauthorized hands, and ensure that only accurate information is dispensed. The other key aspect of ISO 27001 certification is that it will help identify the risks, assess the implications, and put systematic practices in place to prevent damage to the integrity of the organization.

There are many reasons why ISO certification and other crucial quality assurance certifications are required for IT services and DoD organizations to prevent them from vulnerable information breaches. These certifications will help with effective information security or service management systems in place that will identify risks, mitigate them, and protect the organization from privacy infringements. Having a robust, certified ISMS will help the organizations keep their services management systems up-to-date with the latest security features and protections.

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