"What needs to change?" It's all in the question...
Legacy signals
Legacy popularity: 1,515 legacy views
What needs to change?
“What needs to change?”
That’s an interesting question and one I use a lot when working with my coaching clients.
It’s one of those questions that at first sight seems easy to answer but on closer inspection reveals itself to be rather more complex. It serves as the opening gambit for a much deeper level of reflection, awareness and understanding.
I have noticed how effective this question is whoever my client may be, whatever their background and whichever language they speak. I coach in both English and French and the question works equally well in both languages! For my French-speaking clients the question “Qu’est-ce qu’il faut changer” always brings that pause, that intake of breath, that gazing upwards…just as it does for my English-speaking clients.
What makes it such a powerful question?
So, why is “What needs to change?” such a powerful question? Why does it provoke such immediate thought?
I believe it is rooted in the way we perceive the concept of change. We tend to view ourselves as ‘victims’ of change rather than ‘authors’ of change; to live change as an imposition rather than actively choosing it.
Consider the following: how many of us embrace change and see it as a positive force for self-fulfilment? How many of us, on the other hand, regard change as a negative influence, something that is destined to cause pain and suffering; something over which we have no control?
As many of you reading this will probably be coaches yourselves or have an interest in coaching, you are probably not a representative audience – but you see what I’m getting at!
What happens?
So, when I ask my clients “What needs to change?”, what happens.
It’s interesting because all of a sudden it’s as if they are in the driving seat and they have the power to decide what or what not to change. It’s no longer something over which they have little control, to which they must succumb and grudgingly accept. Suddenly, it becomes a question of possibilities, positive actions and vision. How liberating is that!
The question is liberating in another way too. It is liberating because of words it doesn’t use. It doesn’t say “What do you need to change?”
If this were the question, I am sure it would be much less effective and my clients would find it much less thought-provoking and stimulating.
Why?
Well, we all tend to be limited by our own perceptions of what we are capable or not capable of doing. More often than not, we seriously underestimate our abilities so it is a short step for our subconscious mind to transpose the question from “What do you need to change?”, into “What can you change?”
And we all know the easy answer to that one. Nothing!
Article author
About the Author
Helen Kerrison is an inspirational speaker, presenter, coach, trainer and Conscious Change specialist. She combines intuitiveness and emotional awareness with a results-oriented and pragmatic approach to motivate and inspire those she works with and deliver profound, insightful and sustainable results.
Helen comes from a communications and marketing background and spent over 10 years working in global companies prior to setting up her own company, Insight in Business, in 2005. She is a certified corporate and executive coach, a personal development coach and NLP trainer and EFT practitioner. She empowers her clients to develop the knowledge, self-awareness, communication skills and personal management skills they need to build effective, powerful and successful lives.
Helen is British and has lived and worked in a number of countries around the world, including Italy, the United States, France and Belgium where she currently lives. She speaks English, French and Italian.
Further reading
Further Reading
Article
Advanced Humidity Monitor and Equipment Temperature Monitoring Solutions for Reliable Healthcare and Business Environments with TempGenius Expertise
In todayâs highly regulated and technology-driven environment, accurate monitoring of temperature and humidity has become a necessity rather than an option. From hospitals and pharmacies to data centers and food storage facilities, even minor fluctuations can lead to costly losses, safety risks, and compliance violations. This is where a dependable Humidity Monitor and robust equipment temperature monitoring system play a vital role. Humidity levels directly affect the perf
February 12, 2026
Article
Trusted Accounting Services for Dentists and Precise Bookkeeping Solutions Tailored for Colorado Dental Practices
For dental professionals, managing a busy practice while keeping up with accounting tasks can be overwhelming. From handling payroll and patient billing to tracking expenses and staying compliant with tax laws, dentists require precise and efficient financial support. Thatâs where Ask For CPA steps in with tailored accounting services for dentists and dependable bookkeeping services in Colorado, this firm helps dental practices streamline their finances and focus on deliver
January 10, 2026
Article
Overcoming Challenges in Solar Appointment Setting for Large-Scale Projects
In the fast-evolving world of renewable energy, commercial and industrial solar installations are gaining momentum. These large-scale projects promise long-term savings, energy independence, and a reduced carbon footprint for businesses and institutions. But before a single panel is installed, thereâs a crucial step that determines the success of these projectsâappointment setting. Unlike residential solar projects, where homeowners are usually the sole decision-makers an
April 18, 2025
Article
How Solar Companies Can Boost Sales with Smarter Appointment Setting
The solar industry is booming, but with more competition than ever, companies need to refine their approach to securing and converting leads. One of the most critical yet often overlooked aspects of the sales process is appointment setting. Without a steady flow of qualified solar appointments, even the best products and pitches can fall flat. Recently, Solaralm hosted an insightful webinar focused on helping solar businesses maximize their sales through effective appointment
April 14, 2025