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Articles by Jane Cranston

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99 articles by Jane Cranston · showing 49

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By Jane CranstonRecently published1 topic

Validation--Getting and Giving it at Work

I’ve been thinking about, and sharing with my executive coaching clients, the idea of validation. What I mean is the need of almost all of us to be told, in word or reaction, that who we are and what we contribute is relevant, valuable, and special. People on the job interview circuit generally get more rejections than offers and most of the nos come without explanation or regret. Are there many things harder than speaking with a series of people, believing you could do the job and perform well, only to hear nothing back?

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Your Conflict Handling Toolbox

Constructive conflict is an essential part of any team, group, or partnership dynamic. If people do not disagree or come to the table with a variety of perspectives and their unique set of values, battles would eschew, new ideas would not flourish, and creativity would be stifled. When facilitating team building in a workplace setting, I often use the Thomas-Kilmann Conflict Mode Instrument as a data-driven jumping off point. The TKI is easy to administer and interpret, and powerful in the feedback it provides.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Balancing Your Life--Is Your Key Still in Your Ignition

Last week, while I was considering subjects for this article, I found myself thinking about a tip my daughter-in-law, Mary, gave me. Since she was trained by the military as a truck mechanic, I take her automotive advice seriously. Then, I had to laugh. I think this is the third Competitive Edge Report I’ve written where I talked about cars. It’s a bit bizarre, since I drive only about 1,000 miles a year and have had the same vehicle for more than a decade. Hmmm.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Are You Tone Deaf in Your Workplace?

Are you tone-deaf in your place of work? Do you miss cues when people make a snide remark? Or, are you dismissive, insensitive, or judgmental in tone with your verbal comments that would seem benign on paper but have real bite when said? Do you say things to people in a tone that would make them take offence, become defensive, or do you side step difficult conversations with remarks that are heavy in tone?

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
1,620 views1/5 (1)
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By Jane CranstonRecently published1 topic

Job Search is Like Dating

I’ve helped people advance their careers, switch jobs, and change employers most of my work life. It is over a year since my husband passed away and recently I’ve decided to test the dating waters. Within weeks of navigating the dating scene it occurred to me that looking for a date and searching for a job have more in common tha I could have ever imagine or thought could apply. When looking for a career or your soul mate, follow these simple suggestions.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

So You Want to be a Leader

I hear it all the time from my coaching clients, “I want to get to the next level and in order to do that, I have to take on a leadership role.” “Really? And do you want to be a leader?” “I don’t know, seems like I have to if I want to get ahead.” This is a treacherous and potentially dangerous train of thought; one that could do more harm to a career than good. Why? Because, not everyone is cut out to be a leader intellectually, temperamentally, or with regard to energy and emotional strength.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
1,406 views3/5 (1)
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By Jane CranstonRecently published1 topic

Are You Networking at 10 Percent

Conversations with a number of coaching clients have focused on the need to network and develop a networking strategy. While job seekers may not want to “get out there in a big way,” they generally appreciate the role that reconnecting and meeting new people plays in identifying positions and landing the job they want and deserve. When I stress a minimum of 50% (or somewhere around twenty hours) of their job search time needs to be spent networking, clients fall off their chairs but reluctantly do it. The ones who master the skills tend to reap the greatest benefits.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Commitment to Diversity in the Workplace

Over past decades the issue of diversity has taken a very visible place in the growth and structuring of the workplace population. Whether it was caused by mandates or natural shifts in population, the job sites look quite different. The challenge, as I see it, is not only to continue to push for more diversity in the two major categories — gender and race/ethnicity — but also in less obvious areas such as education, energy, and temperament. It is these less noticeable areas where, I believe, the most opportunity and riches exists.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Winning Managers Compromise

There aren’t many people who could say their opponents shed a tear at their funeral; however, that is reportedly what happened at the services for the late Edward Kennedy. As with most current events, I found myself curious for the lesson(s) behind the story. While researching Kennedy’s workplace skills, I chose to read the words of politicians, journalists, and commentators who were clearly not in agreement with most of his views. What did they have to say?

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Are You Bold Enough?

Recently, my assistant, Naomi, shared a TED lecture with me. The speaker told an incredible story of a childhood riddled with extreme poverty, homelessness that was saved by love and encouragement. He spoke of taking bold moves to create an adult life of true abundance, contribution, and intellectual stimulation and financial reward. The word he constantly used was “bold.” When I was growing up one of the worst things you could be called was bold. It implied brazen, outspoken, bucking the system, and not a team player. It was alien to my culture, gender, and family messages.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Who’s Stealing My Energy?

The April 2013 issue of Inc. features Tim Ferriss, the author who brought us “The 4-Hour Workweek” and other productivity books, blogs, and seminars. Ferriss’ 80/20 rule says that “eighty percent of one’s productivity comes from 20% of one’s efforts and likewise 80% of your wasted time comes from 20% of the possible causes.” I started to look at the twenty-percent possible causes. 1. Support system has not grown or flexed. When I speak of support system, I am referring to many factions.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Are You the Boss to Work For?

First let me correct my title — I would prefer the phrasing, “Are you the boss people want to work with?” because “with” sends a message of partnership and collaboration rather the servitude. Let’s hope we’re past the later. I’ve spent most of my career(s), be it in a corporate environment, the not-for-profit arena, and as an entrepreneur, observing and aspiring to the behavior of people I saw as excellent leaders, managers, and supervisors, aka bosses. While they may have been different in their styles and skills, they had a number of things in common. They all were...

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

No Off-Season in the Workplace

I was walking in the Times Square area the other day when I spotted a person wearing a very graphic tee shirt. It read, “No such thing as off-season.” While I'm sure he was thinking NFL, NBA, or MLB, my wheels turned toward the workplace. I can't tell you how many times people have told me, “Let's wait ‘til after (name the holiday)” or “I can't network now, no one is in their offices.” As a person with a perch that must overlook the offices of thousands of people, I can tell you with certainty — people are at work.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Capable of Disruptive Ideas?

The other night I was watching an interview of two major players at Google Ventures. Google Ventures is the in-house “radical” venture group of the organization, the people who hunt for new ideas and people with ideas, and then invests time and skills with them with the hope of finding the next big thing.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

What Do Employees Want?

I came upon a survey by Universum, a global employer branding company. They asked more than 65,000 college students to list what they considered to be the top 250 employers. No surprise Google ranked #1. Consulting companies such as McKinsey, Bain, and Boston Consulting were high on the list as were brand names such as Coca-Cola, Disney, and Proctor and Gamble. Just like workers in other age and education groups, the students rated job security and an ability to advance in their careers as very important.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Networking Lessons from a Pro

At its essence, networking is connecting with people. It can be individuals you know, want to know better, or are considering bringing into your sphere. As social beings the behavior is not only normal but instinctual. So why when I put “business” or “career” in front of networking do many of my executive coaching clients suddenly panic, plead ignorance, or express “hate”? My guess is they’ve never really tested, had a bad experience and/or don’t know the how tos.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Difficult Conversations – 3 Essential Steps to a Positive Outcome

No one likes having the difficult conversation whether it is in his or her personal life or at work. Unfortunately they often are essential. What makes the interaction scary is the unpredictability of the response and reaction of the receiver as well as your issues about the topic at hand.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Is Your Best Employee About to Quit?

The job market in many parts of the United States and the world is shifting for the better. I have a number of clients and colleagues who are voluntarily choosing to make a move, often for more money and a better title. It should put all of us who work with and for others on constant alert. It always amazes me when people say they had “no idea” when a valued employee informs them they are leaving the organization. Here are some tried and true indicators. In the next issue I will discuss some potential rescue remedies.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

What to Do When an Employee Says, "I Quit!"

Turnover, voluntary or forced, is part of the workplace cycle. As in nature, some changes take place a leaf at a time while in other instances a hurricane performs the serious pruning. This article addresses some things you should consider when an employee enters your office and says, “I quit!” Let’s start off with a bit of prevention.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Your Future-Focused Resume

As most of you know, I’m a strong advocate of everyone having an updated resume and bio. It prevents you from being placed in the embarrassing situation of being asked to “shoot me over your current resume” and having to say you don’t have one or lying and scrambling to create something. The bonus of this discipline is you are forced to reevaluate your job and career on a regular basis as well as update the document’s format to meet ever-changing standards.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Fuel, Focus, and Feedback — Essentials of Team Leadership

Whether you are leading a major initiative, trying to get your team to the next level, or attempting to corral a group of volunteers, there are three important steps every leader needs to apply to ensure a positive outcome and invested participants. They are the 3 Fs — fuel, focus, and feedback. Let’s look at each.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

First Step to Changing Behavior

I recently had the opportunity to invite a friend and her grandchildren to a local fair. I’ve been going to the event for years and like the predictability and tradition; plus it supports a good cause. The carousel is always in front of the big house, the face painting under the elms, and you can count on the stampede to the rummage sale and vintage clothing tent. There is something remarkably calm about the entire experience and the kids, young and old, love it.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Become More Creative By Remembering Less

My first kindergarten assignment was to go home and find out the family home phone number. The next day we practiced memorizing those digits. As I recall the teacher helped us put the number sequence to some kind of rhythm not dissimilar to those 800 ads that help you remember where to buy a mattress or donate your car to charity. To this day, I still remember the Longfellow Street number.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

What is the Career Competitive Edge?

How does a company, firm, or individual determine if they have, want, or are striving toward the competitive edge? Questioning “what is professional success?” is a good first step. For many, the easy answer is money and status. But, when these are attained (or lost) it is surprising how ethereal they were. On the other hand, if success has more to do with an ability to express oneself and be heard, engage with a passion and interact with equally motivated people, then the target moves.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Too Tough on Yourself and What to Do About It

A behavior common among very successful people is setting high standards for themselves as well as others. Whether the actions are going to be seen by friends or colleagues, or done strictly in private, doesn’t seem to matter, high achievers place the bar at the top rung for almost anything and everything.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

How to Get the Offer

I see it over and over again, a client goes on an interview, makes it past HR (in my book the highest hurdle), is sent up to meet the department head, onto the hiring manager with a stop by the top person, and then no offer. What happened? Ruling out the circumstances beyond your control, such as they were going to hire from within from the get go, a hiring freeze was put in place, or they chose not to fill the position, what can you do to make sure you get the offer, promotion, or key project?

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

When is Social Networking Too Personal? Career Coaches Tips and Advice

People who are afraid to speak in public think nothing of writing everything about them self on line either in blogs, personal web sites, through social networking or e-mail. You could buy a billboard in Times Square and fewer people would have access to your information than if you posted on many popular social networking sites.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Other Ways to Communicate Besides E-Mail

Has someone IM’d you recently? I don’t mean someone down the street or in another region, I’m talking about the person sitting next to you. Is every “conversation” you have with your boss on e-mail? Gotten a text condolence note lately? (I did, no kidding, can’t say it was very consoling.) Have one-word answers been elevated from grunting to an acceptable reply? My favorite is the “yup” response to a 20-word question sent from an associate to a higher-ranking executive.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

The Sorry State of Apologies

All of us make mistakes, say things we didn’t mean, forget, or are rude when we may not have intended to be. Experience has taught me most people don’t intentionally harm others but once they do, they’re reluctant, or find it difficult, to take responsibility for the damage.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Getting a Raise in a No Increase Environment

Money is tight everywhere. Even people doing well are feeling the impact of local, national, and global slowdowns in the economy. That said, it doesn’t necessarily mean no one is getting merit increases, promotions, and salary adjustments. Whether you work for a company that has a very structured compensation review process or are employed in a more entrepreneurial setting where salaries are handled in a less formal manner, you have to have a strategy and approach to making sure you are getting what you have rightfully earned without jeopardizing what you have.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Manage Your Time to Fit the Challenge

Everyone is trying to manage time. When you hear them talk, you would think it could be manipulated -- stretched or duplicated. It isn’t possible and for those who think they can, it’s more of a game than a solution. Knowing there are but 24 hours in a day, the challenge becomes more about how we plan, schedule, and utilize our minutes than it does with attempting to find more.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Creating Awe-inspiring Presentations like Steve Jobs

We all have attended presentations. I’m sure you will agree most were terrible – boring, redundant, and/or visually offensive. I am guilty of giving a few myself. You too? To improve my knowledge base and skills, I started studying the product launches of Steve Jobs, CEO of Apple, Inc. I then began listening and reading Carmine Gallo, columnist with Businessweek.com. Gallo teaches presentation skills to top executives. He is also a self-proclaimed expert on the techniques and genius of Steve Jobs.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Do Women Lack Ambition?

Have you recently observed the steam coming out of the ears of a few women over forty? Not sure what’s up and what started it all? Let me clue you in. It’s a reaction to a just published McKinsey & Company report in conjunction (some would say cahoots) with The Wall Street journal. In the spirit of full disclosure, I must admit I am a WSJ subscriber and have been quoted by the publication a number of times.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Encouraging and Making Progress

Do you have days when you feel like you’re getting nowhere or sense a project will never end? Worked on initiatives where you were only part of the solution and would never see the finished product? Wonder what happened to that suggestion that received such a positive reception and now seems to have disappeared? Join the crowd. So many of us are not privy to or given access to much of the work and decisions that are made in our workplace. What we also lack is any kind of regular feedback that would motivate, inform, and engage us to carry on.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

The Sorry State of Apologies

All of us make mistakes, say things we didn’t mean, forget, or are rude when we may not have intended to be. Experience has taught me most people don’t intentionally harm others but once they do, they’re reluctant, or find it difficult, to take responsibility for the damage.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Introverts in the Workplace: How They Operate; How They Succeed

In modern behavioral terms, “introvert” is used to describe individuals who are most comfortable in the inner life of the mind, come across as more reserved, and are less likely to seek numerous or large interactions. They represent approximately half of the population. In the workplace their presence is less obvious and misunderstood, though their ability to actively listen at a very deep level makes them major idea contributors. There’s risk in confusing their self-containment with a lack of ambition.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Extroverts in the Workplace

In contemporary psychological terms, “extrovert” is used to describe a individuals whose temperament type or preference directs and receives their energy from exte al sources. In the practical sense, they are action people who plug into others for their juice. They’re not generally drawn to reflection, they are “doers.” Talking things out is an extrovert’s way of understanding, solving problems, reducing stress, sharing, and communicating. I am less likely to say to myself, “what are they really thinking?” when working with an extrovert.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Building Trust at Work

I had a boss, I’ll call him, Ted. Ted was very political and used his high emotional intelligence to play all sides of every issue just to make sure he was always covered. I heard him lie by fact and omission. So clever was the man that when opinions were asked, he was able to shift positions 180 degrees before the final vote, especially if he saw the tide going against him. He bragged about accomplishments that were fantasy and made commitments he never intended to keep, while espousing values he violated on a regular basis.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Getting Great Employees for Less Money

It’s just a fact of work life -- not everyone has the same amount of dollars to invest in opportunities or challenges. In today’s economic environment the numbers with less is accelerating and even those with resources appear to be hesitant to spend. This is true especially when it comes to the hiring, promoting, and rewarding of employees.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Advance Your Career -- Get Out of Your Comfort Zone

s I see it, there are really three places you can exist in your career--Comfort, Growth, or Fear zones. Let’s assess where you are. Think of a work issue, your current status, or even take a bird’s eye view of the recent past. Ask yourself “Where am I?” “Am I operating mostly in my comfort zone?” You know the comfort zone—the place where there are no surprises, few challenges, not too much pressure, and a tolerable pace. Before you scream “I wish!” Think about it as a day-in, day-out routine.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Branding Yourself in the Workplace

Executive coaching clients wanting to enhance their role and impact in their current workplace continuously ask me, “How do I get greater recognition?” “Make sure my boss doesn’t get all of the credit?” “What’s the best way to be found by potential employers and thought leaders in my field?” My answer is often “brand yourself.”

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Save Time -- Deal with NUTs

When I say NUTs I am not referring to some of the crazies my clients tell me are hanging around their workplace. I mean Nagging Unfinished Tasks. You know what I’m talking about, those things you are going to file (electronically or physically), the calls you should make, the networking you should do, the recertification courses you plan on taking, the upgrades, clean-up and ramp-ups you have on some list or swimming in your brain. They are not complete and truthfully driving you nuts.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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By Jane CranstonRecently published1 topic

Resume Essentials Part 1

We will discuss, exclusively, chronological resumes. They are the most common, generally preferred by HR pros, and if you know how to create them, the easiest to write. They’re not well-suited to career changers, people with gaps in work, and possibly recent grads. We all need to remember a basic tenet. Your resume is your marketing piece; your cover letter is a sales pitch. Keeping that in mind sets the tone of each document and helps you decide where to put what.

Primary topic: Executive Coach and Executive Coaching
Executive Coach and Executive Coaching
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