Your Customers Know When Yes Is Really No
As a small business coach and entrepreneur, I love to read customer service answers to questions that a business’s customers actually ask. Here’s one that came to my inbox this morning: Question: Do you take orders over the phone? Answer: We can take orders over the phone, but we go through the same account creation process that you would go through yourself over the Internet. If you want to phone in your order, we will be happy to help you, but you can do it all from the comfort of your own pc as well!