Dr Rick Goodman

B.S., D.C. Csp

Free

Dr Rick Goodman Motivational Keynote Speaker on Leadership Healthcare and Customer Service Expert

Dr Rick Goodman

Dr Rick Goodman Quick Facts

Main Areas
Leadership, Team Building, Customer Service, Healthcare
Best Sellers
The Solutions Oriented Leader,Living A Championship Life "A Game plan for Success"
Career Focus
Author, Speaker, Consultant, Coach
Affiliation
National Speakers Association, Florida Speakers Association, International Federation for Professional Speakers

The Speaker

Dr. Rick Goodman, CSP, is renowned as one of the most sought-after leadership and engagement experts in the world today. His keynote presentations and breakout sessions have produced transformational results leading to engaged employees, increased productivity and, most importantly, HIGHER PROFITS.

Dr. Rick has the distinction of delivering over 1,000 presentations in all 50 states and 16 countries. He earned the Certified Speaking Professional (CSP) designation which is the speaker profession’s international measure of speaking experience and skill. Fewer than one percent of all professional speakers worldwide hold this designation.

The Author

In addition to his 30-year speaking career, Dr. Rick is the author of three books: “Living a Championship Life – A Game Plan for Success,” a book combining his success philosophy with stories compiled during his tenure as one of the team physicians for the Super Bowl champio St. Louis Rams and the St. Louis Ambush professional indoor soccer team; “My Team Sucked: Ten Rules That Turned Them Into Rock Stars A Small Book with Big Solutions” on leadership, engagement and business growth; and his latest book “The Solutions-Oriented Leader: Your Comprehensive Guide to Achieve World-Class Results

Dr. Rick’s writing style integrates real-life stories with innovative and engaging solutions to real-world challenges. His articles are a favorite with national publications and corporate/ association newsletters. His books, CDs, DVDs, online learning and virtual presentations are all designed for achievers who want to grow and implement a system that fosters great leadership!

The Entrepreneur

Dr. Rick is a successful entrepreneur who walks his talk and shares his winning philosophy with his audiences. 1988, he created and sold one of the largest medical practices in Missouri. That same year, Dr. Rick founded a new enterprise that is still active today. His goal is to introduce his leadership and team building formulas and systems into 10,000 businesses worldwide.

In March 2000, Dr. Rick became Vice President of Neurology Associates Group, and, in just three years, grew the franchise from two facilities to 13, with more than 100 employees and revenues in the millions. Then, in 2002, Dr. Rick also founded Advantage Continuing Education Seminars (ACES), which has become one of the fastest-growing continuing education companies in its field, providing programs in seven distinct categories, including legal, accounting, human resources, medical, construction, sales and marketing, and customer service.

Free Audio & Video Samples

Dr Rick Goodman Audio & Video Programs

Dr Rick Goodman Books

Articles by this expert

SelfGrowth articles and saved writing connected to this expert.

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It is more important than ever before that our businesses embrace technology if we want to grow during this down economic time. Many business owners and corporations look for that one key idea or system that's going to take their business to the next level. However, it's been my experience that it is never one system, idea, or technique that does the does the trick it's generally a combination of multiple ideas. In our business we use a combination of social networking, marketing and expert positioning to grow our business.

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If you’re like me and millions of people around the world who are using social media you probably discover that your world has just gotten much smaller. Just the other day I was writing an article on my favorite site jobing.com. The article that I wrote was titled “When You Fall off the Horse Don’t Lose Your Blackberry".

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If you’re like me and I know many of you are out there, when it comes to customer service there are certain traits that stand out and can make or break a business. The three simple traits that I have noticed in businesses that deliver first-class service are the following: 1.They Listened to the Customer:

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In order to grow your business, you're going to have to trust that your staff members are capable of getting the job's done that you assign to them. That means you're going to have to do something that may be uncomfortable for some of you and easy for others.

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I recently received an e-mail from a friend of mine regarding choices specifically a person's ability to choose their own attitude of mind and how one can look at any situation either positively or negatively and its direct effect on the outcome of that particular situation. Even though we may not believe it we all have the ability to choose and make decisions, even though we may not like the choices presented.

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Have you ever had a patient that sits through a whole report of findings and looks at you with the deer in the headlights look? It's obvious that they don't really understand the treatment program that has been implemented and your communication is off target.

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People form opinions and make judgments about us in the first 60 seconds of a meeting or when speaking with us on the phone. Statistics indicate that 87% of people's opinions are formed based on the tone of our voice while only 13% is based on the actual words we use. The 500 most frequent use words in the English language have 14,000 meanings depending on how they are used. So what does this all mean to your office and the success that you're going to have with your clients? Everything!

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As healthcare providers few people understand what we do and the people whose lives we touch including ourselves. If we are striving for excellence as providers our own personal issues become less important and something magical suddenly happens. We find out that we have the ability to change someone’s life and touch them if for only a brief period of time. This is what separates us from all humanity.

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If I could give you the key to unlock the door to a more prosperous and healthy life would you be interested? Recently I was giving a seminar and I decided to ask the audience one of my favorite life questions. I looked at all the people in the room and asked: What do you want to be when you ...If I could give you the key to unlock the door to a more prosperous and healthy life would you be interested? Recently I was giving a seminar and I decided to ask the audience one of my favorite life questions. I looked at all the people in the room and asked:

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The quality of your office is going to be determined by the quality of the team that assists you in providing health care to your patients. There are a number of things that you can do in order to build and strengthen your health care team. People do business with people who they like, who are like them. It is important that we understand this concept and even more important than ever before, that there is a positive chemistry among your staff members. The more your staff members enjoy working with each other, the better care and empathy your patients will receive.

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Even if you’ve never taken the time to articulate your company culture, you probably have some feeling of what it is. When you go to work each day, you have some general sense of what the team values, what it takes seriously, what it pursues—and what it doesn’t. There can be comfort in those patterns, which makes changes to your company culture unsettling. Yet as the team itself changes, or as leaders come and go, culture can change all around you.

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People do business with people who they like who all are like them. Suffice to say, in order to build rapport with your patients there a couple of major steps you need to take to build a lifelong practice. It's more important than ever before that you build rapport with your patients in order to maximize results. The F.C.B. Otherwise Known as Your Faith, Confidence and Belief that you have in your physician is directly proportional to the success you're going to have in the healing process.

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Websites & resources

SelfGrowth-published websites, downloads, and contributor profile websites connected to this expert.

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Favorite Quotes & Thoughts from Dr Rick Goodman

Leaders motivate and inspire-they relentlessly create the vision and said strategies for ACTION. Their ultimate gift is not to have followers, but to develop many other leaders.

-Dr. Rick Goodman

Contacting Dr Rick Goodman

Dr. Rick Goodman is a professional speaker and President of S.T.A.Consulting Inc. he works with organizations that want to Develop Great Leaders "Through Excellence in Communication and Team Work". For more information on Rick’s Speaking programs, Consulting Programs and Training programs contact (888) 267-6098 or Rick@rickgoodman.com (www.rickgoodman.com)

How to get started

Dr. Rick Goodman is an author, consultant, and professional speaker who works with organizations and leaders that want great results. For more information on Rick’s keynote speaking programs, audio programs and training programs go to www.RickGoodman.com or call 888-267-6098