Joan Curtis

EdD

Free

Say It Just Right Master Sales Communicator Expert

Joan Curtis

Joan Curtis Quick Facts

Main Areas
Communication, Coaching, Leadership, Social Media
Best Sellers
Six books; I'm waiting on the best seller!
Career Focus
Author, Speaker, Business Owner, Coach, Fiction Writer
Affiliation
Certified by Center for Creative Leadership for 360's and Licensed by Get Client's Now for facilitation

Say It Just Right Communication Master. My Say It Just Right approach helps people evaluate their challenges and then guides them to successful communication.


FOCUS: High Performance Communication. Say It Just Right the first time! Handle all kinds of communication situations, including those sticky situations we face every day.

What I Bring to You:

Executive Coaching that produces high performance through collaborative communication using 360's. Certified by the Center for Creative Leadership


Coaching to excellence by taking people to new heights at work and at home


Reduced hiring missteps using Strategic Interviewing and the proprietary POINT selection process


High energy workshops and teleworkshops that teach the proprietary Say It Just Right (SIJR) Communication Model


Efficient professional development by teleseminars and virtual groups, Speak Up for Success and Get Clients Now.


20 years experience as a communication consultant in the workplace

Currently fiction writer of mystery suspense books. Two published and one under contract

Author:

  • Hire Smart and Keep 'em released by Praeger Press (2012)
  • e-Murderer released by MuseItUp Publishing (2015)
  • The Clock Strikes Midnight released by MuseItUp Publishing (2014)
  • The New Handshake: Sales Meets Social Media (ABC-CLIO, Santa Barbara, CA September, 2010)
  • Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace, Praeger Press (ABC-CLIO, Santa Barbara, CA, June, 2009)
  • Strategic Interviewing: Skills and Tactics for Savvy Executives, Greenwood Press, 2000.
  • Currently under contract with Praeger Press to co-author The New Handshake: Sales 2.0

Published an article in T+D journal of the American Society of Training and Development: Engage Me, Please! November 2008 issue.

Free Articles & Book Excerpts

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Joan Curtis Books

Articles by this expert

SelfGrowth articles and saved writing connected to this expert.

36 total
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How many of us have walked into a room full of people and wanted to turn around and leave? When I think about networking events, my heart freezes. Didn’t our mothers teach us not to speak to strangers? Yet, in this article we're going to examine how to talk to strangers. First thing you need to know is we all hate going to networking events. Why? It’s hard to thrust yourself on someone else, no matter how “outgoing” you may be. Knowing that we are all miserable makes these things a tiny bit easier. Second, your job at a networking event is to meet people.

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What is the value of Facebook over Twitter? Is there a difference? When do you use one or the other or both? In writing our book, The New Handshake: Sales Meets Social Media, Barb Giamanco and I discovered that some businesses prefer Facebook; some prefer Twitter and some use neither. We decided to take a look at the two platforms to help you distinguish which is best for you. As we’ve stated many times in the book, the ultimate decision about which social network to use lies with your company culture, goals and customer.

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Last week I taught a class on Business Etiquette. My class consisted of people ranging in ages from the mid 20’s to the early 50’s. I noticed a definite gap in how people identified “correct” behavior. The younger people seemed more relaxed with the rules. Webster’s defines etiquette as “behaviors required by good breeding or prescribed by authority.” When I showed that definition to the class, they burst out laughing. What is good breeding? Did our parents prepare us for today’s workplace?

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How do you tell someone what not to wear? When it comes to looking professional, many factors come into play. We all recognize the need to be clean and pressed (right?), but what about our hair or our nails or the scuffs on our shoes? I remember years ago interviewing candidates for a CEO ...

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What is the value of LinkedIn over Facebook in business? Is there a difference? When do you use one or the other or both? In writing our book, The New Handshake: Sales Meets Social Media, Barb Giamanco and I discovered that some businesses prefer LinkedIn; some prefer Facebook and some use neither. We decided to take a look at the two platforms to help you distinguish which is best for you. As we’ve stated many times in the book, the ultimate decision about which social network to use lies with your company culture, goals and customer.

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What does it take to really hear someone? In a previous article I discussed 4 types of listeners-Compassionate, Too Busy to Listen, Trees for Forrest, It's Me. Each of us has a bit of all four of these types and yet we all aspire to the Compassionate Listener. Some of us think we are ...

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Fall is in the air and the school doors are about to open. For many this year offers some unique challenges. Many schools are facing budget cuts and some personnel cuts. These reductions place greater pressure on the people who remain. As demands increase but resources shrink, we face a world ripe for “sticky situations.” In the book, Managing Sticky Situations at Work, http://www.stickysituationsatwork.com I described a school related situation in which two teachers had trouble working together.

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When your boss asks you to do something that you feel is unethical, what do you do? If you spot two co-workers having an intimate lunch, what do you do? How do you handle telling a long-time employee that his job has been eliminated? One of the biggest headaches any manager faces is dealing with “people” problems.

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What is the biggest communications challenge my clients face? The simple answer is listening. My clients struggle with listening because their heads get in the way. They grapple with ways to communicate their messages and often ask me about how to go about saying what they want to say the ...

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Have you wondered about what LinkedIn can do for you as a powerful lead generator? One of the most important things you need to do is create a profile that will entice people to your services or products. A boring, resume-looking profile will not do the trick. Furthermore, your profile must be complete. If you go to a networking event and someone later looks you up on LinkedIn (and they will!), what will they see? Here are some tips to help you create a LinkedIn profile that will generate sales leads:

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To better understand the Say It Just Right (SIJR) Model, you must know more about the people you are “saying it” to before you apply it to sticky situations. If we faced cardboard people everyday, who always acted the same way, we could apply the SIJR Model right away. Unfortunately (some may say fortunately) people are different.

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How can you budget for social media time? People keep asking me how they can add social media to their already packed daily schedule. They fear that employees will be using their work time to Tweet about personal things or to talk to their friends on Facebook. One of the biggest complaints I hear from salespeople as well as CEO's relates to time.

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Favorite Quotes & Thoughts from Joan Curtis

My favorite quote: Live as if you would die tomorrow; learn as if you would live forever. Ghandi

Contacting Joan Curtis

Joan C. Curtis, EdD

joan@joancurtis.com

http://www.joancurtis.com

1-706-369-7614

How to get started

I am currently writing fiction.With two books published and one under contract, my career as a communication specialist has taken a detour toward fiction writing.