Ken Blanchard

• Catch people doing things right.

• Don’t wait until people do things exactly right before you praise them.

• If God had wanted us to talk more than listen, He would have given us two mouths rather than two ears.

• The fastest way to drive an employee insane is to give him or her new responsibilities and fail to provide the necessary instruction and train-ing to do the job.

• Leadership is not something you do to people. It’s something you do with people.

• The most important habit is solitude, quiet time. People who enter their day by taking 45 minutes or an hour for themselves—meditation, prayer, inspirational reading, taking a walk—before they go for it in the real world do best. Research shows that those who take care of themselves first are better listeners and can be with others in a more

constructive way.

• As a manager the important thing is not what happens when you are there, but what happens when you are not there.

• Leaders help ordinary people achieve extraordinary results.

• The first principle of ethical power is Purpose. By purpose, I don’t mean your objective or intention—something toward which you are always striving. Purpose is something bigger. It is the picture you have of yourself—the kind of person you want to be or the kind of life you want to lead.

ADDRESS: The Ken Blanchard Companies

125 State Place

Escondido, CA 92029

PHONE: 800-728-6000 or 760-489-5005

WEBSITE: www.kenblanchard.com

The quickest way to get started with Ken Blanchard is to read The One Minute Manager, a #1 national best-selling phenomenon. It is an easily read story that demonstrates three practical management techniques for improving management effectiveness and employee productivity. The book is short, the language is simple, and the system works.

The One Minute Manager is valuable for both employees and employers. Employees look to their bosses for praise and for the message that their work is meaningful. Bosses are concerned with performance, the work process, or any number of issues that stem from leading a team. This book helps guide everyone through the critical process of communicating objectives.

When you follow the advice in the book, you’ll be able to give praise or reprimands, set goals, and do much of the work that successful management requires. The One Minute Manager has inspired thousands of leaders and ranks as one of the most successful management books ever published.

ions to business needs around the globe.

Ken’s awards and honors for his contributions in the field of management and leadership include the Council of Peers Award of Excellence from the National Speakers Association and the Toastmaster International’s Golden Gavel Award. He has been a guest on numerous national television programs, including Good Morning America and the Today Show, and has been featured in many popular publications such as Time and People.